Is First Hawaiian Bank a good company to work for?

First Hawaiian Bank has an overall rating of 3.9 out of 5, based on over 279 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at First Hawaiian Bank to a friend and 62% have a positive outlook for the business. The best reviews about First Hawaiian Bank have been left by employees working as Bank Teller , Personal Banker and Teller .

Does First Hawaiian Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, First Hawaiian Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at First Hawaiian Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at First Hawaiian Bank?

66% of First Hawaiian Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Hawaiian Bank 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at First Hawaiian Bank?

Customer Service Representative (16) , Teller (15) , Bank Teller (13) , Personal Banker (11) , Analyst (7) , Business Analyst (5) , Business Systems Analyst (4) , Credit Analyst (4) , Account Service Representative (3) , Customer Service Representative (CSR) (3) , Data Scientist (3) , Officer (3) , Anonymous (2) , Call Center Representative (2) , Customer Service (2)

What are the pros of working at First Hawaiian Bank according to real employee reviews?

"Benefits are good." ((in 26 reviews)); "great people to work with" ((in 23 reviews)); "Coworkers are nice and friendly." ((in 12 reviews)); "FHB has many amazing employees" ((in 10 reviews)); "Work Life balance is good and no one will say anything if you're late or you leave early." ((in 6 reviews))

What are the cons of working at First Hawaiian Bank according to real employee reviews?

"Pay is low and can get boring" ((in 48 reviews)); "Management is also very quick with pointing all the bad things but will never acknowledge you for anything good." ((in 8 reviews)); "Training is confusing, management try’s to help where they can." ((in 7 reviews)); "At times it seems that it is better to leave and come back to bargain for a better salary." ((in 7 reviews)); "Your chance of getting a bad manager is high." ((in 6 reviews))

What are employees saying about First Hawaiian Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Hawaiian Bank layoffs and their outlook for job security at First Hawaiian Bank in 2026.

What are the top reviewed First Hawaiian Bank locations?

Honolulu , Honolulu District , Atlanta , Honolulu , Oahu Island , New York , Hilo , Kailua Kona , Aiea , Haleiwa , Hickam AFB , Kailua , Kaneohe , Mililani , Waipahu , Lahaina , Mission Viejo , Hawaiian Beaches , ‘Äina Haina , Kahala , Kamehameha Heights , Kalihi , Hawaiian Ocean View , East Honolulu

First Hawaiian Bank reviews

3.9

66% would recommend to a friend

(262 total reviews)

Robert S. Harrison

83% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (262 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Hawaiian Bank has an employee rating of 3.9 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Hawaiian Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

262 reviews

5.0

Mar 3, 2020

Best place to work

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

it keeps winning the best place to work award for a reason. When you work here it's the closest thing to a work-family i know. people and management are under no assumptions that they are better than you or treat you unfairly in any way. They are simply passionate about the work that needs to be done and ready to get on with it.

Cons

I believe the pay is on the lower side and perhaps this is the benefit of having a more life-friendly work life that isn't going to stress you out or cause unwanted dramas etc.

4.0

Jan 23, 2020

Good Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, good vacation and holidays. Company looks out for the employee

Cons

Pay isnt as high as other companies

4.0

Nov 25, 2019

FHB Guam

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Complete healthcare/insurance benefits, monetary bonuses/incentives, and family atmosphere

Cons

Employees often point the blame at each other, management always say "I don't know" even though they should know, you can't always pick how you want to use your benefits (ex. paid leave), and super rude customers. For the last con, that's at least here in Guam... customers would often spit on you, point their fingers at your face, cuss at you, and throw their cash/cards/and paper slips to you. Whenever we raise this issue to management, they say "I don't know/that's not my job".

Viewing 160 - 162 of 262 Reviews

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Jobs at First Hawaiian Bank

MPC Head Teller (Maite Branch)

Guam

View job

Equity Trader & Analyst

Part-Time Teller (Pahoa)