While the company has a great culture, promotes employees well being, growth and support, there are some departments that are absolutely awful and Lending Services is leading the pack. There is no respect, support nor appreciation for the production teams within this group. Closing and servicing teams have been mistreated, understaffed and overworked for a decade. The two senior authoritarian “leaders” that have been managing this department for over 10 years work in a vacuum and have zero compassion or respect for their operations teams. The level of their politics, favoritism, bias, control, gossip, lack of transparency and communication is unacceptable and shouldn’t be tolerated. Despite numerous complaints to HR, high turnover, especially amongst the managers who tried to make changes, nothing is being done by HR and executive management.
