First Watch Operations Manager reviews

4.3

83% would recommend to a friend

(125 total reviews)
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Chris Tomasso

95% approve of CEO

83% positive business outlook

Operations Manager employees have rated First Watch with 4.3 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. First Watch is rated 27% above average by Operations Manager professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

125 reviews
3.0
Jun 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good culture Good people to work with No nights or microwaves

Cons

Managers take a lot of the cleaning duties with labor strains growing Managers expected to run hourly positions each shift to “save labor” dollars Unable to staff efficiently when during week and expect all cooks to work every weekend on repeat Working in position, not just to support but to carry the line working as three people on three stations Was brought in at GM salary not knowing there would be barely increase in base pay if promoted Exhausted when getting home, not accommodating with drive from house.

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First Watch Response
1y
Thank you for taking the time to write this review. While we're happy to hear that you love the daytime-only hours and culture, we'd like to hear more about your experience. Quality of life is essential to us. If you can call our anonymous employee hotline at 844-484-8963, we'd like to follow up and address your concerns.
5.0
May 24, 2025

Manager in training

Recommend
CEO approval
Business Outlook

Pros

Great teamwork amongst the management team!

Cons

High volume store can make or break some cafes. Can be a pro or con! Helped me understand the importance of everyone’s job!

3.0
Apr 30, 2025

OM

Recommend
CEO approval
Business Outlook

Pros

No night shifts ever is a big plus.

Cons

Lots of Micromanaging. Company environment not the best.

Viewing 13 - 15 of 125 Reviews

Glassdoor has 1,926 First Watch reviews submitted anonymously by First Watch employees. Read employee reviews and ratings on Glassdoor to decide if First Watch is right for you.