First Watch reviews

3.7

63% would recommend to a friend

(452 total reviews)
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Chris Tomasso

69% approve of CEO

61% positive business outlook

Reviews by job title

452 reviews

Reviews about "Compensation"

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4.0
Sep 24, 2025

Good Balance

Recommend
CEO approval
Business Outlook

Pros

No night shifts. Easy menu.

Cons

Early Hours. Gets boring after a while. Money isnt great.

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First Watch Response
9mo
Thanks so much for the positive review! You just can’t go wrong with our daytime-only hours and the great menu. The early start times allow you to spend afternoons and evenings with friends and family. Thank you again, we appreciate you!
2.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

1- During the high season they’ll need you to work as much as possible. 2- Morning shift, out by 4 the latest. 3- if full time will make decent money. 4- closed Christmas and thanksgiving.

Cons

They only give full time schedules to black aprons. EXCESSIVE amounts of side work, includes scrubbing floors/walls and doing things a cleaning company should be doing but they rather not pay anyone else to do. This place(management)doesn’t care for their employees, whatever they taught you during the training throw it out the window because there’s one thing they’re good at and that is inconsistency. Constantly change of management. They’ll blame kitchen and you for anything, when they decide to crash down the kitchen for sitting the whole restaurant at once while having dozens and dozens of Togo’s but won’t turn off because ALL THEY CARE about its NUMBERS. No benefits here unless you’re a full time employee and at my location, they would rather have 50 employees than to have 20 full time and committed. When it comes to any issues even the higher ups don’t care, they’ll shorten your hours and make you want to quit because then you won’t be able to make enough. Toxic environment to work at, managers don’t even listen or care. Get ready to roll and polish because it’s all we do whenever we have no tables or also during, (if the walls are clean enough) it’s a whole bucket and sometimes two per person We help dishwasher unload dishes, it’s apparently a servers side work now. I could go and on, about the cons of working here, but that YOU FIRST is a big lie.

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First Watch Response
9mo
Thank you for sharing your feedback. We’re firm believers that when you know better, you do better…so we really appreciate your feedback. We pride ourselves on our “You First” culture and are disappointed to hear your experience wasn’t a positive one. Every day we strive to show appreciation for our teams and listen to their concerns. Would you mind providing us with more information by calling our anonymous employee hotline at 844-484-8963? Thanks again, and we hope to hear from you soon.
5.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

1 shift. That's it. The resturant is open from 7am-2:30pm and closed on Thanksgiving and Christmas. The pay is fair. The company as a whole truly puts "you first" into action.

Cons

As a manager we dont leave when our team leaves. (That's to be expected) there are some long days, but they usually are few and far between.

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First Watch Response
10mo
Thank you for taking the time to write this review. Hearing how much you appreciate our “You First” culture makes us beam with pride! We’re proud to offer daytime-only hours to allow afternoons and evenings for family and friends! Thank you for all the hard work you do and never forget that we love YOU more than bacon!
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