Is First Watch a good company to work for?

First Watch has an overall rating of 3.7 out of 5, based on over 1,926 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 63% of employees would recommend working at First Watch to a friend and 61% have a positive outlook for the business. The best reviews about First Watch have been left by employees working as Director of Operations , Black Apron and Cafe Manager .

Does First Watch pay their employees well?

According to anonymously submitted Glassdoor reviews, First Watch employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at First Watch. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at First Watch?

63% of First Watch employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Watch 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at First Watch?

Server (632) , Server/Waiter (294) , Operations Manager (124) , General Manager (70) , Line Cook (65) , Busser/Runner (46) , Server/Waitress (36) , Manager (34) , Director of Operations (30) , Dishwasher (27) , Cook (26) , Waitress (21) , Food Server (18) , Black Apron (16) , Busser (15)

What are the pros of working at First Watch according to real employee reviews?

"Money is Good and consistent." ((in 182 reviews)); "The pay is good and there's a program that pays for 20% of your college tuition." ((in 92 reviews)); "great food and people to work with were awesome" ((in 64 reviews)); "I loved my coworkers and the hours are great!" ((in 59 reviews)); "Great product and a culture I can be proud to represent." ((in 53 reviews))

What are the cons of working at First Watch according to real employee reviews?

"poor management and had managers try to make job difficult" ((in 141 reviews)); "Managers have a lot of responsibility and spend most of their time in the kitchen rather than being up front dealing with customers." ((in 74 reviews)); "long hours (serving shift is open to close because it is breakfast/lunch only)" ((in 40 reviews)); "Upper management is so completely out of touch it's almost as if they have never worked in a restaurant (spoiler: most of them haven't)" ((in 28 reviews)); "Lots of cliques and Favoritism." ((in 25 reviews))

What are the top reviewed First Watch locations?

Tampa , Orlando , Sarasota , Jacksonville , Raleigh , Louisville , Columbus , Houston , Cincinnati , Kansas City , Phoenix , Charlotte , Dallas , San Antonio , Atlanta , Saint Louis , Austin , Knoxville , Bradenton , Lexington-Fayette , Scottsdale , Naples , Tucson , College Station , Miami , Richmond , Fort Worth , Katy , Nashville , Overland Park

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First Watch

First Watch reviews

3.7

63% would recommend to a friend

(452 total reviews)

Chris Tomasso

69% approve of CEO

61% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

452 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Mar 31, 2026

Daytime shifts with decent tips, but poor management

Server

Recommend

CEO approval

Business Outlook

Pros

daytime shift only, decent tips on weekends

Cons

management overhired and then slowly stopped scheduling me, I confronted them multiple times until i finally quit.

First Watch Response

3mo

We appreciate your feedback here. While we're glad you enjoy the daytime-only hours, we’re disappointed to hear your experience with the management team wasn’t a positive one. If you wouldn't mind calling our anonymous employee hotline at 844-484-8963, we'd love to follow up and better understand and address your concerns where possible. Your detailed feedback will help the leadership team work to improve the experience of each employee.

5.0

Mar 17, 2026

Great Company

Operations manager

Recommend

CEO approval

Business Outlook

Pros

No late nights, face paced, competitive pay, room to move up.

Cons

Weekends and holidays except for Thanksgiving and Christmas

First Watch Response

4mo

Thank you so much for sharing this information and for the five stars! We are thrilled to hear that you enjoyed the daytime-only hours, fast-paced environment, pay, and room for growth. We wouldn't be where we are today without the wonderful people throughout our organization (like you!). We appreciate you.

4.0

Mar 2, 2026

Busser

Busser/runner

Recommend

CEO approval

Business Outlook

Pros

Decent tips, could pay my bills without 2nd job

Cons

Understaffing means you have to power walk all day

First Watch Response

4mo

Thank you for taking the time to leave this review! This Clarksville, IN, restaurant is one of our franchised locations. We’re happy to hear that you enjoyed the tips. We encourage you to talk with your leadership team so that they can properly address your concerns. Thanks again!

Viewing 13 - 15 of 452 Reviews

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