Is First Watch a good company to work for?

First Watch has an overall rating of 3.7 out of 5, based on over 1,926 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 63% of employees would recommend working at First Watch to a friend and 61% have a positive outlook for the business. The best reviews about First Watch have been left by employees working as Director of Operations , Black Apron and Cafe Manager .

Does First Watch pay their employees well?

According to anonymously submitted Glassdoor reviews, First Watch employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at First Watch. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at First Watch?

63% of First Watch employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Watch 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at First Watch?

Server (632) , Server/Waiter (294) , Operations Manager (124) , General Manager (70) , Line Cook (65) , Busser/Runner (46) , Server/Waitress (36) , Manager (34) , Director of Operations (30) , Dishwasher (27) , Cook (26) , Waitress (21) , Food Server (18) , Black Apron (16) , Busser (15)

What are the pros of working at First Watch according to real employee reviews?

"Money is Good and consistent." ((in 182 reviews)); "The pay is good and there's a program that pays for 20% of your college tuition." ((in 92 reviews)); "great food and people to work with were awesome" ((in 64 reviews)); "I loved my coworkers and the hours are great!" ((in 59 reviews)); "Great product and a culture I can be proud to represent." ((in 53 reviews))

What are the cons of working at First Watch according to real employee reviews?

"poor management and had managers try to make job difficult" ((in 141 reviews)); "Managers have a lot of responsibility and spend most of their time in the kitchen rather than being up front dealing with customers." ((in 74 reviews)); "long hours (serving shift is open to close because it is breakfast/lunch only)" ((in 40 reviews)); "Upper management is so completely out of touch it's almost as if they have never worked in a restaurant (spoiler: most of them haven't)" ((in 28 reviews)); "Lots of cliques and Favoritism." ((in 25 reviews))

What are the top reviewed First Watch locations?

Tampa , Orlando , Sarasota , Jacksonville , Raleigh , Louisville , Columbus , Houston , Cincinnati , Kansas City , Phoenix , Charlotte , Dallas , San Antonio , Atlanta , Saint Louis , Austin , Knoxville , Bradenton , Lexington-Fayette , Scottsdale , Naples , Tucson , College Station , Miami , Richmond , Fort Worth , Katy , Nashville , Overland Park

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First Watch

First Watch reviews

3.7

63% would recommend to a friend

(1,898 total reviews)

Chris Tomasso

69% approve of CEO

61% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

First Watch has an employee rating of 3.7 out of 5 stars, based on 1,898 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Watch employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 26, 2026

okay summer job

Server

Recommend

CEO approval

Business Outlook

Pros

- great hours, nice to get out early

Cons

-no breaks at all throughout the day

First Watch Response

1mo

Thank you for sharing your feedback. We're happy you enjoyed the daytime-only hours. We would also like to hear about your concerns. If you’d like to provide further feedback, please call our anonymous employee hotline at 844-484-8963. Thanks again for sharing.

5.0

May 13, 2026

Great food and fast pay, but requires quick balancing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great food, great place to make fast money and you are paid everyday

Cons

you have to seat yourself during the week so you have to be able to balance your tables and flip them quickly while making sure your seating yourself

First Watch Response

1mo

Thank you for the 5-Star review! We love hearing how much you enjoyed working at First Watch. This feedback will help the management team work to improve the experience of each employee. Thank you for your awesome review and for being part of the First Watch team.

3.0

May 13, 2026

Decent tips but aggressive management style

Server

Recommend

CEO approval

Business Outlook

Pros

Decent tips, clear onboarding instructions

Cons

Some managers are too aggressive

First Watch Response

1mo

Thank you for the feedback. We are glad to hear that you enjoyed the tips and had a positive onboarding. We are sorry to hear about your experience with management. We would love for you to follow up by calling our anonymous employee hotline at 844-484-8963. Your feedback will help them improve the experience of the employees and customers. Thanks again!

Viewing 22 - 24 of 1,898 Reviews

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