First Watch Server/Waiter reviews

3.5

52% would recommend to a friend

(292 total reviews)
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Chris Tomasso

49% approve of CEO

54% positive business outlook

Server/Waiter employees have rated First Watch with 3.5 out of 5 stars, based on 292 company reviews on Glassdoor. This indicates that most Server/Waiter professionals have a good working experience there. First Watch is rated in line with the average (within 1 standard deviation) by Server/Waiter professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

292 reviews
5.0
Apr 24, 2025

Fun, active, good tips

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, great managers, and the customers are rarely angry of belligerent. I’ve made great tips even though I was a first time server. The hours are awesome and limited to brunch hours, so you’re never working nights. Would work here again!

Cons

Limited benefits and part time work

1.0
Apr 3, 2025

Awful

Recommend
CEO approval
Business Outlook

Pros

not many pros, tips weren’t even good

Cons

manager was a recovering alcoholic who screamed at servers and played favorites constantly, restaurant was filthy and very poorly run. servers basically ran the restaurant, made the floor charts so other servers would get bad sections and couldn’t do anything about it

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First Watch Response
1y
Thank you for taking the time to share this review. We’re firm believers that when you know better, you do better…so we really appreciate your feedback. We're so disappointed to learn about your experience as we strive to be “You First” in all that we do. We’d love for you to call our anonymous employee hotline at 844-484-8963 and share your story so we can better understand your concerns and properly address them. Thanks again for the feedback and we hope to hear from you soon.
Viewing 22 - 24 of 292 Reviews

Glassdoor has 1,926 First Watch reviews submitted anonymously by First Watch employees. Read employee reviews and ratings on Glassdoor to decide if First Watch is right for you.