First Watch Server reviews

3.5

64% would recommend to a friend

(626 total reviews)
avatar

Chris Tomasso

62% approve of CEO

57% positive business outlook

Server employees have rated First Watch with 3.5 out of 5 stars, based on 626 company reviews on Glassdoor. This indicates that most Server professionals have a good working experience there. First Watch is rated in line with the average (within 1 standard deviation) by Server professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

626 reviews
3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent tips, clear onboarding instructions

Cons

Some managers are too aggressive

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First Watch Response
1mo
Thank you for the feedback. We are glad to hear that you enjoyed the tips and had a positive onboarding. We are sorry to hear about your experience with management. We would love for you to follow up by calling our anonymous employee hotline at 844-484-8963. Your feedback will help them improve the experience of the employees and customers. Thanks again!
4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I have worked at multiple locations, and each was drastically different. but overall, a positive and supportive work environment,

Cons

They claim to promote internal growth, yet a new location had a full staff of new hire managers. There is so much internal talent to choose from, yet they hire externally so easily,

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First Watch Response
1mo
Thank you for taking the time to share this feedback. We love that you had a supportive and positive environment. Feel free to call our anonymous employee hotline at 844-484-8963 to share more information. Thanks again for your feedback – it helps us improve the experience of our employees. We appreciate you!
1.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

None for this company at all

Cons

Inconsistent management. Chaotic environments. Poor leadership.

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First Watch Response
1mo
Thank you for the feedback. We work hard to be “You First” in all we do. We’d love for you to call our anonymous employee hotline at 844-484-8963 and share your story so we can better understand your concerns and properly address them. Thanks again for the feedback, and we hope to hear from you soon.
Viewing 7 - 9 of 626 Reviews

Glassdoor has 1,926 First Watch reviews submitted anonymously by First Watch employees. Read employee reviews and ratings on Glassdoor to decide if First Watch is right for you.