Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 80 reviews)); "great people to work with and knowledgeable managers" ((in 43 reviews)); "Salary is good." ((in 19 reviews)); "Good work environment" ((in 16 reviews)); "Employees were great" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 28 reviews)); "No work life balance here" ((in 23 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "FE quietly changed how our performance reviews are handled and how our bonuses are paid out… we originally weren’t supposed to get a bonus for 2024 but after they announced layoffs I guess they wanted to throw in a sweetener." ((in 13 reviews)); "Leadership and management are either vague or unheard of." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

12% approve of CEO

19% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.7

Diversity & inclusion

2.7

Career opportunities

2.5

Work/Life balance

2.1

Culture & values

1.8

Senior management

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

639 reviews

1.0

Mar 2, 2016

Customer service rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A steady job, not far from home, full time

Cons

They don't treat you as a person, you are just a warm body in a chair

4.0

Feb 29, 2016

manager

Manager

Recommend

CEO approval

Business Outlook

Pros

its an excellent company for me

Cons

its nothing special to talk about

5.0

Feb 27, 2016

Fair salaries, stable work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

fair salaries, stable work environment

Cons

Clerical Advancement opportunities very limited

Viewing 475 - 477 of 639 Reviews

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Jobs at FirstEnergy

Associate Administrative Assistant - WV Operations - Morgantown Service Center