Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 42 reviews)); "Salary is good." ((in 21 reviews)); "+ great coworkers" ((in 19 reviews)); "Has decent benefits and a pension." ((in 15 reviews)); "Good work environment" ((in 13 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 34 reviews)); "Can't tell what upper management actually DO." ((in 24 reviews)); "No work life balance here" ((in 21 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews)); "Leadership and management are either vague or unheard of." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

12% approve of CEO

19% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.7

Diversity & inclusion

2.7

Career opportunities

2.5

Work/Life balance

2.1

Culture & values

1.8

Senior management

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

639 reviews

4.0

Oct 13, 2016

Challenging Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Interesting work Terrific training Flexible schedules Easy commute

Cons

At times too structured

5.0

Sep 20, 2016

Best large company to work for in Akron area

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Highly Competitive Pay Friendly Working Environment Excellent benefits, especially for retirement and paid time off Plenty of challenges and opportunities for growth Amazing CEO Generally decent work/life balance Promotes diversity & inclusion

Cons

Company balance sheet is scary Some Shared Services and Competitive Energy Services jobs are overly demanding, leading to burnout and stress

3.0

Sep 4, 2016

plant tech iv

Plant tech

Recommend

CEO approval

Business Outlook

Pros

built in overtime good people every two weeks 4 days of plus the 2 days off every week inbetween safety program

Cons

shift worker covering shifts dangerous work environment

Viewing 517 - 519 of 639 Reviews

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Jobs at FirstEnergy

Meter Reader - Physical - WV Meter Services - Fairmont White Hall Service Center

Customer Service Representative