Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 75 reviews)); "great people to work with and knowledgeable managers" ((in 41 reviews)); "Work Life Balance is great" ((in 22 reviews)); "+ great coworkers" ((in 21 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 33 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "Constant layoffs." ((in 11 reviews)); "Leadership and management are either vague or unheard of." ((in 11 reviews)); "No training, many open positions, fend for yourself." ((in 9 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

639 reviews

4.0

May 19, 2014

A good company if the Feds don't drive electrical utilities into the ground.

Safety representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits which still include decent healthcare, pension and 401k. Vacation standard amongst piers. Depending on the office area, the environment is easy to work in.

Cons

Governmental regulation of coal and clean air laws that the EPA admits won't affect carbon emissions would cost utilities billions to enact or they close plants. Business units often have redundant departments

3.0

Apr 3, 2014

Pays the bills but it sucks the life out of you.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people for the most part,

Cons

The organization as a whole

4.0

Mar 19, 2014

A good place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits, no pressure to work overtime, good sense of work life balance and normally promote from within

Cons

Too much emphasis on who you know as opposed to what you know. Not the easiest place to get integrated into the culture for experienced personnel

Viewing 550 - 552 of 639 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Assistant Business Analyst

Customer Service Representative

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A good company if the Feds don't drive electrical utilities into the ground.

Pays the bills but it sucks the life out of you.

A good place to work

Top companies for "Compensation and Benefits" near you

Jobs at FirstEnergy