Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 67 reviews)); "great people to work with and knowledgeable managers" ((in 40 reviews)); "Salary is good." ((in 18 reviews)); "+ great coworkers" ((in 18 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 34 reviews)); "Can't tell what upper management actually DO." ((in 24 reviews)); "No work life balance here" ((in 22 reviews)); "Constant layoffs to save a dollar" ((in 12 reviews)); "No training, many open positions, fend for yourself." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (639 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

639 reviews

2.0

May 19, 2025

Leadership is Tanking the Company

Engineer iii

Recommend

CEO approval

Business Outlook

Pros

Coworkers and Supervisors truly care. Good benefits.

Cons

Horrible communication lines with high leadership.

3.0

Apr 28, 2025

reduction in workforce

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are no pros when you are losing a job, it is a life changing event.

Cons

No transparency. It was communicated that the reduction of workforce would reduce the line from the VP to frontline worker but that is not what it looked like.

3.0

Feb 19, 2025

Stable work, but struggles with efficency & corruption

Network engineer iv

Recommend

CEO approval

Business Outlook

Pros

Stability, Work-Life Balance, Supportive of people that take the initiative to accomplish work, Average Medical/Dental/PTO

Cons

Lacks efficiency in work flow and processes. Capital project cost recovery from customers leads to corruption, waste, and over reliance on contract engineering firms. Deregulation has lead to very siloed business units.

Viewing 55 - 57 of 639 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Customer Service Representative

Customer Service Representative

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Leadership is Tanking the Company

reduction in workforce

Stable work, but struggles with efficency & corruption

Top companies for "Compensation and Benefits" near you

Jobs at FirstEnergy