Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 68 reviews)); "great people to work with and knowledgeable managers" ((in 40 reviews)); "Salary is good." ((in 22 reviews)); "+ great coworkers" ((in 21 reviews)); "Good work environment" ((in 16 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 31 reviews)); "No work life balance here" ((in 23 reviews)); "Upper management does not care about employee morale." ((in 23 reviews)); "Constant layoffs." ((in 13 reviews)); "Leadership and management are either vague or unheard of." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.7

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.8

Senior management

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

639 reviews

4.0

Dec 4, 2013

Good environment. Very good benefits. Great people.

Staff business analyst

Recommend

CEO approval

Business Outlook

Pros

Great people. Interesting, dynamic industry.

Cons

Nepotism runs rampant. More focused on pleasing Wall Street than employees or customers.

4.0

Nov 11, 2013

Very Professional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Current department and leadership are top notch - very welcoming and offer up help if needed!

Cons

Compensation is below average based on research

3.0

Nov 6, 2013

Constant layoffs = increasing workload

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Worked with fun people; had the opportunity to work with many different departments on projects

Cons

Constant cycle of lots of hiring then a lot of layoffs; no work/life balance - expected to work late/weekends to get the job done; not sufficient customer systems for the number of customers expected to be able to manage

Viewing 568 - 570 of 639 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Customer Service Representative

Customer Service Representative