Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 68 reviews)); "great people to work with and knowledgeable managers" ((in 40 reviews)); "Salary is good." ((in 22 reviews)); "+ great coworkers" ((in 21 reviews)); "Good work environment" ((in 16 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 31 reviews)); "No work life balance here" ((in 23 reviews)); "Upper management does not care about employee morale." ((in 23 reviews)); "Constant layoffs." ((in 13 reviews)); "Leadership and management are either vague or unheard of." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

Skip to content Skip to footer

Notifications

FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (639 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

639 reviews

4.0

Sep 29, 2013

An interesting Career

Control room operator-drum/rovering operator

Recommend

CEO approval

Business Outlook

Pros

Good people that I worked with. Interesting work that a lot of people would not understand and unusual circumstances. I am now retired.

Cons

The biggest Con was working rotating shifts, changing shifts every seven days, working weekends, and holidays.

3.0

Sep 24, 2013

Regulatory Compliance is the main goal at this company location

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relatively high local job security

Cons

Lack of local leadership Bare bones funding

4.0

Sep 4, 2013

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, great team environment

Cons

Employees have to pay high insurance premiums

Viewing 577 - 579 of 639 Reviews

Top companies for "Compensation and Benefits" near you

Schneider Electric

4.0★Compensation & Benefits

SLB

3.9★Compensation & Benefits

ExxonMobil

3.6★Compensation & Benefits

Shell

3.9★Compensation & Benefits

Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

Transitional Meter Reader - IJ-0654