Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 68 reviews)); "great people to work with and knowledgeable managers" ((in 40 reviews)); "Salary is good." ((in 22 reviews)); "+ great coworkers" ((in 21 reviews)); "Good work environment" ((in 16 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 31 reviews)); "No work life balance here" ((in 23 reviews)); "Upper management does not care about employee morale." ((in 23 reviews)); "Constant layoffs." ((in 13 reviews)); "Leadership and management are either vague or unheard of." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

639 reviews

3.0

Oct 25, 2013

I have been told I am a valuable asset to the company and have alot of potential.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are good, Work environment is good, coworkers always ask for my input.

Cons

Upper Management does not engage employees to have a voice into the success of the company as a whole

3.0

Oct 8, 2013

First Energy Shows its Age in its Technology

Nuclear engineer ii

Recommend

CEO approval

Business Outlook

Pros

They have an inviting group of workers. They are very willing to mentor or take you under their wing to show you what is what.

Cons

Dated technology makes completed job assignments difficult. You need to know who to talk to in order to get the information you might need to start/finish a task. Their FileNet system is dated and the search function provides less results depending on how you enter the text. All drawings, calculations, information is not available on FileNet requiring you to search through aperture cards or film reels to find drawings or calculations.

4.0

Sep 29, 2013

An interesting Career

Control room operator-drum/rovering operator

Recommend

CEO approval

Business Outlook

Pros

Good people that I worked with. Interesting work that a lot of people would not understand and unusual circumstances. I am now retired.

Cons

The biggest Con was working rotating shifts, changing shifts every seven days, working weekends, and holidays.

Viewing 580 - 582 of 639 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I have been told I am a valuable asset to the company and have alot of potential.

First Energy Shows its Age in its Technology

An interesting Career

Top companies for "Compensation and Benefits" near you

Jobs at FirstEnergy