Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 74 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Salary is good." ((in 19 reviews)); "+ great coworkers" ((in 18 reviews)); "Good work environment" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "Upper management does not care about employee morale." ((in 24 reviews)); "No work life balance here" ((in 22 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews)); "Constant layoffs to save a dollar" ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

639 reviews

5.0

Feb 16, 2014

Strong management, Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family friendly, team atmosphere, interesting work...quality of life in Akron area

Cons

Reduced benefits the last few years

4.0

Oct 18, 2010

Good Place to work

Nuclear reactor engineer

Recommend

CEO approval

Business Outlook

Pros

Best people I ever worked for. Lots of guys retiring over the next 10 years...lots of room for advancement Management always willing to help and answer questions

Cons

The pay is under industry average. Its good money for single kids fresh out of college, but if you have a family...your not saving any money...and could barely afford a house

2.0

Aug 3, 2012

Unfeeling, power-hungry people with disregard for their human resources

Analyst

Recommend

CEO approval

Business Outlook

Pros

IF you are one of "them", great benefits, opportunity for advancement

Cons

No value or appreciation shown for hard work, no loyalty to employees (the more years you have, the more you better worry), most managers are lousy managers, even if they know their craft. Good managers tend to leave this company, probably to be around people they can respect

Viewing 613 - 615 of 639 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

Customer Service Representative

Administrative Coordinator

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Strong management, Great Company

Good Place to work

Unfeeling, power-hungry people with disregard for their human resources

Top companies for "Compensation and Benefits" near you

Jobs at FirstEnergy