Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 74 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Salary is good." ((in 19 reviews)); "+ great coworkers" ((in 18 reviews)); "Good work environment" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "Upper management does not care about employee morale." ((in 24 reviews)); "No work life balance here" ((in 22 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews)); "Constant layoffs to save a dollar" ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(638 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.7

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.8

Senior management

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 638 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

638 reviews

1.0

Dec 4, 2010

Fortune 500, maybe. Terrible work environment, yes!

Distribution associate

Recommend

CEO approval

Business Outlook

Pros

Good for people who don't want to excel/ those who want to show up at 7:30 and leave by 4:00 on the dot. Decent compensation.

Cons

Total disregard for employees wanting to expand/ explore other career opportunities. Incompentent management at all level. Does not listen to employees. Yearly reviews are totally subjective. Not willing to try new methods, even if they could result in huge savings for the company. FE is a typical public utility. Employees do not and are not encouraged to put in any additional work(parking lot is dead within 5 minutes of closing). Very slow and extremely resistant to change.

3.0

Dec 2, 2010

Overall, I am glad to have a job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It has a competitive pay scale and good benefits. No overseas travel is required. Many good people work for this company.

Cons

It is a very political environment with obvious favoritism. Doing a good job does not necessarily equate to a raise or promotion.

4.0

Oct 26, 2010

Co-Op experience

Technical engineer - co-op

Recommend

CEO approval

Business Outlook

Pros

People were very friendly and helpful Hourly wage was competitive compared to other companies Safety was very important in the plant environment

Cons

The fossil generation side is not hiring much due to the increased restrictions the government is placing on environmental regulations

Viewing 616 - 618 of 638 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

Customer Service Representative

Credit Representative