Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 74 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Salary is good." ((in 19 reviews)); "+ great coworkers" ((in 18 reviews)); "Good work environment" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "Upper management does not care about employee morale." ((in 24 reviews)); "No work life balance here" ((in 22 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews)); "Constant layoffs to save a dollar" ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

639 reviews

5.0

Jan 16, 2014

Could not ask for a better place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexwork from home, competitive salary and benefits

Cons

Continual reorganization leaves environment a bit unsettled.

4.0

Nov 11, 2013

Very Professional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Current department and leadership are top notch - very welcoming and offer up help if needed!

Cons

Compensation is below average based on research

4.0

Sep 26, 2012

Great company to work for in the Akron area

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive pay and good benefits, employees tend to me moved around the company when the want to be, and there are always opportunities to move up in a large company like FirstEnergy.

Cons

As with all companies, selection for some positions in the company is not necessarily based on the quality of work one does.

Viewing 628 - 630 of 639 Reviews

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Jobs at FirstEnergy

Transitional Meter Reader - IJ-0654

Customer Service Representative

Customer Service Representative