Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 42 reviews)); "Salary is good." ((in 21 reviews)); "+ great coworkers" ((in 19 reviews)); "Has decent benefits and a pension." ((in 15 reviews)); "Good work environment" ((in 13 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 34 reviews)); "Can't tell what upper management actually DO." ((in 24 reviews)); "No work life balance here" ((in 21 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews)); "Leadership and management are either vague or unheard of." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

Item: FirstEnergy
Rating: 2
Author: Former employee - Analyst

2.6

31% would recommend to a friend

(86 total reviews)

Brian X. Tierney

12% approve of CEO

19% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.7

Diversity & inclusion

2.7

Career opportunities

2.5

Work/Life balance

2.1

Culture & values

1.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

86 reviews

Reviews about "Culture"

Return to all reviews

1.0

Jan 15, 2013

Not a good Culture to work and be happy in

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Good Pay and good Location.

Cons

Culture leaves you questioning your decision to be employed there.

2.0

Aug 3, 2012

Unfeeling, power-hungry people with disregard for their human resources

Analyst

Recommend

CEO approval

Business Outlook

Pros

IF you are one of "them", great benefits, opportunity for advancement

Cons

No value or appreciation shown for hard work, no loyalty to employees (the more years you have, the more you better worry), most managers are lousy managers, even if they know their craft. Good managers tend to leave this company, probably to be around people they can respect

Viewing 85 - 86 of 86 Reviews

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Jobs at FirstEnergy

Meter Reader - Physical - WV Meter Services - Fairmont White Hall Service Center

Customer Service Representative

Customer Service Representative