Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 75 reviews)); "great people to work with and knowledgeable managers" ((in 41 reviews)); "Work Life Balance is great" ((in 22 reviews)); "+ great coworkers" ((in 21 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 33 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "Constant layoffs." ((in 11 reviews)); "Leadership and management are either vague or unheard of." ((in 11 reviews)); "No training, many open positions, fend for yourself." ((in 9 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

639 reviews

4.0

Mar 16, 2025

Good place to work

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good opportunities for advancement and mentorship

Cons

On call frequently in storms

2.0

Mar 16, 2025

Not what it used to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Generous PTO and they still offer a pension.

Cons

New senior leadership has had a negative impact on employee morale. Layoffs/cutting jobs, cutting bonuses, forcing return to the office, spending money on the wrong things, and prioritizing contractors over employees are just some of the recent decisions by management. It's not the same company it used to be.

3.0

Mar 15, 2025

Chaotic/ good money

Journeyman lineman

Recommend

CEO approval

Business Outlook

Pros

Good money, a lot of overtime, good guys to work with

Cons

Grumpy old men, management doesn’t know what they’re doing half the time, usually benefits the lineman though

Viewing 106 - 108 of 639 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to work

Not what it used to be

Chaotic/ good money

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Jobs at FirstEnergy