Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"great people to work with and knowledgeable managers" ((in 43 reviews)); "Salary is good." ((in 20 reviews)); "+ great coworkers" ((in 20 reviews)); "Has decent benefits and a pension." ((in 16 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "Can't tell what upper management actually DO." ((in 23 reviews)); "No work life balance here" ((in 22 reviews)); "Constant layoffs to save a dollar" ((in 13 reviews)); "Bad leadership, just laid off a ton of people but are giving raises to top executives and promoting more officers." ((in 12 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

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FirstEnergy

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Diversity & inclusion

2.7

Career opportunities

2.5

Work/Life balance

2.2

Culture & values

1.8

Senior management

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

639 reviews

2.0

Feb 7, 2019

Not what you know, who you know

It analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits are very good and salary is competitive. There are good people in the organization and if your lucky you work for some of them.

Cons

Management often makes decisions prior to evaluating the decisions they make. They leave the validation to the employees who are forced to justify these sometime very poor decisions. Culture can be combative where managers often resort to shouting. This shouting management style comes from the top down in IT. Opportunities for advancement are very limited. If you're in the "Good Ol Boys club" you'll do fine.

5.0

Jan 19, 2018

Solid company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits salary and vacation are awesome. Technology savvy! Diverse employer with many job options.Fairly solid company with a strong CEO!

Cons

Good ole boys club! Your opinion doesn’t mater unless your in the click! Advancement is not always because of your skill and knowledge. Room for advancement is slim.

2.0

Dec 19, 2017

Micro-managing their way out of good associates.

Vendor specialist

Recommend

CEO approval

Business Outlook

Pros

Work/Life balance Compensation and Benefits Annual bonus

Cons

Sr. Leadership micro-manages subordinates No communication from leadership down Growth opportunities are scarce

Viewing 124 - 126 of 639 Reviews

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Jobs at FirstEnergy

Assistant Business Analyst

Customer Service Representative

Customer Service Representative