Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (19) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good benefits and vacation time" ((in 67 reviews)); "great people to work with and knowledgeable managers" ((in 40 reviews)); "Salary is good." ((in 18 reviews)); "+ great coworkers" ((in 18 reviews)); "Good work environment" ((in 15 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 34 reviews)); "Can't tell what upper management actually DO." ((in 24 reviews)); "No work life balance here" ((in 22 reviews)); "Constant layoffs to save a dollar" ((in 12 reviews)); "No training, many open positions, fend for yourself." ((in 10 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.6

31% would recommend to a friend

(207 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (207 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

207 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Feb 2, 2016

CSR at First Energy.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits and a good amount of vacation time. Having the opportunity to satisfy a customer and assist someone in need.

Cons

Management puts everything above its employees. It is not a good feeling to go to work and feel like you are unimportant because all that is important to management is making sure stats are being met.

2.0

Jan 15, 2016

Instructor

Staff nuclear instructor

Recommend

CEO approval

Business Outlook

Pros

Good pay and many opportunities in the near future.

Cons

Management does not support there people and poor change management.

4.0

Dec 31, 2015

Transmission System Operator

Transmission systems operator

Recommend

CEO approval

Business Outlook

Pros

Great vacation policy, cash based pension, laid back culture, gym facility, busy, great bonuses, room for growth, cool place to work

Cons

Formal dress policy, not many company sponsored events, most of the people working there are older, no cafeteria in my building, bad coffee, nothing major to complain about

Viewing 172 - 174 of 207 Reviews

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Talent Acquisition Representative II

Akron, OH

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Developer - IT Enterprise Analytics & Integrations

Akron, OH

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FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

CSR at First Energy.

Instructor

Transmission System Operator

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Jobs at FirstEnergy