Does FirstEnergy pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstEnergy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstEnergy. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at FirstEnergy?

31% of FirstEnergy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstEnergy 2.5 out of 5 for work life balance, 2.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at FirstEnergy?

Customer Service Representative (37) , Engineer (28) , Business Analyst (27) , Supervisor (18) , Analyst (13) , Manager (11) , Intern (10) , Meter Reader (10) , Project Manager (10) , Transmission Systems Operator (9) , Customer Service Representative (CSR) (8) , Customer Service (7) , Engineer II (7) , Journeyman Lineman (6) , Lineman (6)

What are the pros of working at FirstEnergy according to real employee reviews?

"Good Benefits and Paid Time Off" ((in 74 reviews)); "great people to work with and knowledgeable managers" ((in 42 reviews)); "Salary is good." ((in 19 reviews)); "+ great coworkers" ((in 18 reviews)); "Good work environment" ((in 14 reviews))

What are the cons of working at FirstEnergy according to real employee reviews?

"Poor management, old thinking with no new blood, required tools ofr job not present." ((in 30 reviews)); "Upper management does not care about employee morale." ((in 24 reviews)); "No work life balance here" ((in 22 reviews)); "No training, many open positions, fend for yourself." ((in 11 reviews)); "Constant layoffs to save a dollar" ((in 11 reviews))

What are employees saying about FirstEnergy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstEnergy layoffs and their outlook for job security at FirstEnergy in 2026.

What are the top reviewed FirstEnergy locations?

Akron , Reading , Fairmont , Cleveland , Shippingport , Greensburg , Perry , Morristown , Morgantown , Toledo , Oak Harbor , Erie , Fairlawn , Haywood , Brecksville , Youngstown , Pittsburgh , Dover , Holmdel , Jersey City , Dallas , Charleston , Martinsburg , Elyria , Columbus , Akron , Charleroi , Williamsport , Asbury , Boonton

FirstEnergy reviews

2.6

31% would recommend to a friend

(639 total reviews)

Brian X. Tierney

13% approve of CEO

19% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (639 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstEnergy has an employee rating of 2.6 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 29% below average for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

639 reviews

1.0

Sep 25, 2025

Stay far away!

Scrum master/agile coach

Recommend

CEO approval

Business Outlook

Pros

The team was amazing. Compensation was competitive.

Cons

Senior management has no vision and lies outright about future plans. Decisions are made without any basis of data Layoffs are ongoing no matter what is said

1.0

Sep 23, 2025

Avoid At All Costs

Engineer ii

Recommend

CEO approval

Business Outlook

Pros

401k Match Great people at the local level

Cons

Executive leadership is absolutely clueless Hostile takeover by ex-AEP employees Leadership does not care Impossible to get promoted Too many executives DEI is shoved in your face constantly

1.0

Jul 2, 2025

Downhill, downhill, underground even

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay, pension, benefits, good coworkers, etc

Cons

The company has gone downhill in the last 5 years. To be honest, the HB6 management crew (political bribery) cared more for the employees than any of these new executives. Shady, noncommunicative, cruel, even. It will never be a "premier utility" and employee engagement/satisfaction and reputation will take YEARS if not DECADES to recover.

Viewing 22 - 24 of 639 Reviews

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Jobs at FirstEnergy

Customer Service Representative

Customer Service Representative

Administrative Coordinator

Customer Service Representative

Administrative Coordinator

FirstEnergy

FirstEnergy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Stay far away!

Avoid At All Costs

Downhill, downhill, underground even

Top companies for "Compensation and Benefits" near you

Jobs at FirstEnergy