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FirstService Residential

Engaged Employer

FirstService Residential Building Operations Manager reviews

3.0

53% would recommend to a friend

(19 total reviews)
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David Diestel

36% approve of CEO

22% positive business outlook

Building Operations Manager employees have rated FirstService Residential with 3.0 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Building Operations Manager professionals have an average working experience there. FirstService Residential is rated 20% below average by Building Operations Manager professionals compared to other employers within the Real Estate industry (3.8 stars).

Reviews by job title

19 reviews
1.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Some great people also work here.

Cons

I have been working for FSR for several months now. In my experience, the company takes advantage of immigrant workers and pressures them to do tasks outside the scope of their job descriptions. Many immigrants feel they have no choice but to comply because they want to remain in the country. The company does not provide RRSPs, dental care, vision care, prescription coverage, or fuel reimbursement or better pay. Even the pay is below the standards. I was also pressured to get a car for work purposes (travel for company work from one location to another during office hours), and I ended up having to purchase one at my own expense, in addition to other costs. My contract didnt state i needed to get a car. Some of us genuinely feel aligned to work but it is sometimes few people in the management which ruin the corporation and culture. Moreover, there is a pay disparity. A colleague I am in touch with within the company, who is handling 50 units and has the same level of experience as I do, is being paid more than I am and is not required to have a car. I am handling more units getting paid less and having a car for the company work. why? If these things had been clarified in advance, I would not have joined and would have accepted another offer I had from a different company. I was not able to do that later. You have no idea what is happening inside the company. To be very specific, people such as Property Managers, HRs and higher-ups (god knows who else) are receiving benefits like fuel reimbursement, RRSPs, dental, vision, etc. It’s one company, but there are different policies for employees. How is that justified? You don’t feel entitled when everyone in the company is treated the same. The thought of not getting anything stems when you ask people around and see how are contracts different.

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FirstService Residential Response
7mo
Thank you for your feedback. While we are sad to hear about your experience, we will escalate your concerns to local and regional leadership. - Emily, Global Director of Talent Acquisition
4.0
Nov 5, 2025

Pay

Recommend
CEO approval
Business Outlook

Pros

The people are pretty cool to work with

Cons

Some of the residents and rude and uptight

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FirstService Residential Response
8mo
Thank you so much for taking the time to complete a review. We are thrilled you're enjoying your time at FirstService Residential! - Emily, Global Director of Talent Acquisition
5.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Speak up and you will be heard. Their HR staff is very supportive and will help you to the best of their abilities Put in the time and hard work and you will not be un-noticed

Cons

Heavy work load, short staffed Some staff members need proper training

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FirstService Residential Response
1y
Thank you for taking time to share about your positive experience with us! We hope your time here continues to be amazing. - Emily, Global Director of Talent Acquisition
Viewing 1 - 3 of 19 Reviews

Glassdoor has 2,434 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.