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FirstService Residential

Engaged Employer

FirstService Residential Porter/Concierge reviews

3.1

100% would recommend to a friend

(2 total reviews)
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David Diestel

100% approve of CEO

86% positive business outlook

Reviews by job title

2 reviews
3.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Plenty of job opportunities within the company, especially in the field as a porter/concierge/handyman Assistant Property Manager Sammy Dee (NYC) is very responsive but everyone else takes a little longer to respond. Human resource in general are responsive Relocation is possible within the company since First Service cast a large umbrella around the US. Most of their jobsites are in up to date facilities/building

Cons

Human resource is not very helpful with in-house complaints. Payroll tends to mess up a lot. Especially with you tax withholding! Make sure to stay on top of that! General issue tend to be pushed back by the company. Response time are very lengthy FSR are only "nice" to you until you stand up for yourself which will eventually put a target on your back in the company.

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FirstService Residential Response
2y
Thank you so much for this well rounded and robust review! We are currently actively taking strides in many of the areas you called out as opportunities and will pass on this feedback to the correct teams so we can continue to guide those initiatives appropriately. We're constantly working on improving our processes and programs and are so happy to have you with us! Providing feedback like this to your leadership team and direct supervisor is extremely valuable and we hope you feel comfortable doing so! - Kaitlin Buccheri, Communications and Engagement Manager
4.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Overall very satisfied no complaints

Cons

Employee scheduling needs to be managed better

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