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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,362 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Oct 17, 2022

      Run!!!

      Ap lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Met some life long friends

      Cons

      Horrible management and experience with HR. Got let go while I had FMLA paperwork turned in. Wish I would have fought them in court and not distracted at a time when a very close family member was dying of cancer. I got let go because I was unable to keep up with my job after working 80 plus hours a week. Got paid horribly as well.

      1.0
      Oct 15, 2022

      Be aware of assistant supervisors

      Front desk receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great job if you require to sit down most of the time.

      Cons

      They always find something to get you in trouble with even when your completely doing your job. The supervisors will pretend to be on your side but will write a report behind your back.

      avatar
      FirstService Residential Response
      3y
      Thank you for the feedback. We are sorry to hear that your experience was less than positive as we strive to embody our culture of building great relationships. We appreciate your time and will use your comments to make positive changes. Take Care. Kaitlin Buccheri, Communications and Engagement Manager
      1.0
      Oct 11, 2022

      No work life balance- don’t waste your time

      Portfolio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to meet a lot of wonderful people while working with the boards, vendors, and coworkers. No day is the same so that can be exciting.

      Cons

      The work load is overwhelming for new and experienced managers. There is no support so you have to do almost everything yourself as the manager. You never get true time off because you are are on call 24/7 - the ‘on call’ phone system is a joke. Management doesn’t care to make changes to improve the work environment for their employees and expects monthly chats about being a supportive family to suffice.

      avatar
      FirstService Residential Response
      3y
      We hope that every associate has a positive experience with FirstService Residential but realize that there are circumstances where this may not happen. We apologize that your experience didn’t reflect the positive culture of family to which we strive. Thank you for your feedback, as the only way we can improve is to hear honest comments from our associates. Take Care. Kaitlin Buccheri, Communications and Engagement Manager
      Viewing 304 - 306 of 2,362 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,430 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.