Is FirstService Residential a good company to work for?

FirstService Residential has an overall rating of 3.8 out of 5, based on over 2,432 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 75% of employees would recommend working at FirstService Residential to a friend and 74% have a positive outlook for the business. The best reviews about FirstService Residential have been left by employees working as Licensed Community Association Manager (LCAM) , General Manager and Assistant General Manager .

Does FirstService Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstService Residential employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at FirstService Residential. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at FirstService Residential?

75% of FirstService Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstService Residential 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (121) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (33) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (22) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Benefits are good for tickets and insurance" ((in 139 reviews)); "Working alongside so many great people and building relationships through work and other company activities makes the environment so enjoyable." ((in 102 reviews)); "Great Training" ((in 48 reviews)); "Work/life balance is good but the people are the BEST!" ((in 47 reviews)); "Great team and people to work with" ((in 45 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 124 reviews)); "Management is bad but can improve" ((in 100 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 52 reviews)); "Salary is low for the average" ((in 38 reviews)); "Poor leadership with no interest in employee development." ((in 38 reviews))

What are employees saying about FirstService Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstService Residential layoffs and their outlook for job security at FirstService Residential in 2026.

What are the top reviewed FirstService Residential locations?

New York , Miami , Irvine , Dallas , Las Vegas , Hollywood , Atlanta , Houston , Chicago , Fort Lauderdale , Minneapolis , Dania Beach , San Francisco , Bloomington , Austin , Fairfax , Kansas City , Boca Raton , San Diego , Orlando , Eatontown , Charlotte , Philadelphia , Miami Beach , Scottsdale , Los Angeles , Tampa , Jacksonville , Plantation , Jersey City

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,364 total reviews)

David Diestel

87% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,364 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews

5.0

Aug 16, 2024

Great Company

Summer relief doorman, porter, etc

Recommend

CEO approval

Business Outlook

Pros

Great staff and a great company to work for. They truly care about NYC and accommodating they're tenants.

Cons

Hours can be all over the place but it is very convenient for a summer relief staff trying to make extra money.

FirstService Residential Response

1y

Thank you for taking the time to leave us a review. We are glad to hear that you are enjoying your time at FirstService Residential. - Emily, National Director of Talent Acquisition

5.0

Aug 14, 2024

Organization Lives Out Its Core Values

Workforce manager

Recommend

CEO approval

Business Outlook

Pros

The organization and its leadership allows you to take on responsibilities and manage your workload for a healthy work/life balance with ongoing support from your manager and all levels above.

Cons

If you're not willing to own it/hold yourself accountable or do what's right when no one is looking, then this may not be the organization for you.

FirstService Residential Response

1y

Thank you so much for taking the time to leave us a review! We are glad to hear that you are enjoying your time at FirstService Residential! - Emily, National Director of Talent Acquisition

3.0

Aug 13, 2024

Meh at best

Resident relations specialist

Recommend

CEO approval

Business Outlook

Pros

really easy job and decent residents usually

Cons

There's a lot of favoritism and if you know how to kiss a** and think like management you can climb the ladder

FirstService Residential Response

1y

Thank you for taking the time to share your feedback about your experience at FirstService Residential. - Emily, National Director of Talent Acquisition

Viewing 364 - 366 of 2,364 Reviews

Jobs at FirstService Residential

Full-Time Front Desk (Weekends/ 1st & 2nd shifts/ Some Overnights/ WPB)

Front Desk Overnight (Weekends)

Full-Time Front Desk (Weekends/ 1st & 2nd shifts/ Some Overnights/ WPB)

Full-Time Front Desk (Weekends/ 1st & 2nd shifts/ Some Overnights/ WPB)

Overnight Front Desk Staff