Is FirstService Residential a good company to work for?

FirstService Residential has an overall rating of 3.8 out of 5, based on over 2,433 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 75% of employees would recommend working at FirstService Residential to a friend and 74% have a positive outlook for the business. The best reviews about FirstService Residential have been left by employees working as Licensed Community Association Manager (LCAM) , General Manager and Assistant General Manager .

Does FirstService Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstService Residential employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at FirstService Residential. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at FirstService Residential?

75% of FirstService Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstService Residential 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (121) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (33) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (22) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Benefits are good for tickets and insurance" ((in 134 reviews)); "Working alongside so many great people and building relationships through work and other company activities makes the environment so enjoyable." ((in 103 reviews)); "Work/life balance is good but the people are the BEST!" ((in 48 reviews)); "Great company culture and core values" ((in 37 reviews)); "Great work environment and people" ((in 33 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 119 reviews)); "Management is bad but can improve" ((in 105 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 55 reviews)); "No training and help from previous employees." ((in 43 reviews)); "Salary is low for the average" ((in 38 reviews))

What are employees saying about FirstService Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstService Residential layoffs and their outlook for job security at FirstService Residential in 2026.

What are the top reviewed FirstService Residential locations?

New York , Miami , Irvine , Dallas , Las Vegas , Hollywood , Atlanta , Houston , Chicago , Fort Lauderdale , Minneapolis , Dania Beach , San Francisco , Bloomington , Austin , Fairfax , Kansas City , Boca Raton , San Diego , Orlando , Eatontown , Charlotte , Philadelphia , Miami Beach , Scottsdale , Los Angeles , Tampa , Jacksonville , Plantation , Jersey City

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,365 total reviews)

David Diestel

87% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,365 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews

3.0

Jul 31, 2024

Decent Workplace

Assistant property manager

Recommend

CEO approval

Business Outlook

Pros

good culture and room to grow

Cons

Only issue is the pay

FirstService Residential Response

1y

Thank you for taking a few minutes to share your positive experience with us! We wish you the best of luck in your new endeavors! - Kaitlin Buccheri, Communications and Engagement Manager

5.0

Jul 31, 2024

Friend Center

Assistant engineer

Recommend

CEO approval

Business Outlook

Pros

Great benefits and keeps you updated on things happening in the company

Cons

Have not changed my uniform from Lieberman to First Service

FirstService Residential Response

1y

We are happy to see that you are enjoying your experience with FirstService Residential. However, we are sad to see some issue with services being cut off? We certainly want to improve as much as we can when things like this arise and hope we can get more information that could result in a better outcome! - Kaitlin Buccheri, Communications and Engagement Manager

5.0

Jul 31, 2024

Awesome Company to work for...

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Here are a few reasons I love working for First Service Residential 1. Above average salary 2. Excellent benefits 3. They contribute to your 401K 4. Management treats you with respect

Cons

I have been with the Company for over 5 yrs and I honestly never had a bad experience

FirstService Residential Response

1y

It is gratifying to hear about positive experiences from our associates! We truly appreciate the time you took to give us this feedback and value you as a member of our team. Our values are the foundation that guides us, and we will strive for you to continue to experience these throughout your employment. All the Best! - Kaitlin Buccheri, Communications and Engagement Manager

Viewing 385 - 387 of 2,365 Reviews

Jobs at FirstService Residential

Full-Time Front Desk (Weekends/ 1st & 2nd shifts/ Some Overnights/ WPB)

Front Desk Overnight (Weekends)

Full-Time Front Desk (Weekends/ 1st & 2nd shifts/ Some Overnights/ WPB)