Growing Company that accepts feedback and improves daily
Pros
This company has been around a long time and is definitely the industry leader. The tools are provided to do your job and do it well. There is ongoing training both online and in person monthly- as an employee you just have to utilize it. They do a feedback survey and really try to improve our experience, obviously things cannot change over night though. There are a bunch of company events that try to help bring associates together and also encourage taking time away from our desks. We meet daily which also brings us together as a team. There are annual increases and performance reviews, this is aside from promotional increases which I see all the time. Yes, there is turnover but this is in the industry. I am amazed by how many people come back to FSR though. People come back!
Cons
The overall culture of the organization is great, however I have noticed it is inconsistent. Culture is driven by leaders though. I have noticed that slowly management has made leadership changes that have only been better for the organization, but specifically the client accounting and property management teams.