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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      74% would recommend to a friend

      (2,365 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jun 11, 2024

      Productive and fun place to work with humble leaders

      Lead concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Getting to work gives you purpose, team members treat you with at most respect and kindness. The constant learning via the university resources is a great way to enhance your professional development.

      Cons

      You have to be tech savvy because of the different platforms used.

      avatar
      FirstService Residential Response
      2y
      Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to effectively scale our processes and procedures such as the onboarding and benefits enrollment process and strongly encourage you share this feedback with your current manager. We are always open to ideas on how we can "Improve It". Please also be sure to check out our University and Einstein page on SimplrHUB for quick training tutorials on how to use our platforms. Thank you for all you do!
      2.0
      Jun 8, 2024

      Leadership is shady

      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co workers were great. Recognition was nice.

      Cons

      Pay is below market. Leadership is shady. “Directors” can’t do anything without speaking to the actual people in charge and even those people have to go even hirer for EVERYTHING.

      avatar
      FirstService Residential Response
      2y
      We hope that every associate has a positive experience with FirstService Residential but realize that there are circumstances where this may not happen. We apologize that your experience didn’t reflect the positive culture to which we strive. Thank you for your feedback, as the only way we can improve is to hear honest comments from our associates. - Emily, National Director of Talent Acquisition
      1.0
      Jun 7, 2024

      Bad Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no good reasons working here; the toxicity and culture is horrible. Do not work for this company- use your time and find a job somewhere where your work will be appreciated and you will be valued- this company cares not about anyone. There lies and deceptions will get you nowhere.

      Cons

      There is no means of addressing and sharing concerns for them to be handled professionally instead the management gossip and scrutinize the employee

      avatar
      FirstService Residential Response
      2y
      Thank you for taking the time to provide your feedback on your experience with us, we regret to hear that it was less than positive. - Emily, National Director of Talent Acquisition
      Viewing 436 - 438 of 2,365 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.