Satisfaction dependent on your building and region
Pros
In property management, you're essentially a consultant for an association. Although you may work for FirstService, you really work for your building. Needless to say, the building you work at is much more important than you working at FSR. But, I think if you're a CAM, FSR is one of the better companies you can do it for. Along those same lines, FSR is a conglomerate of regional property management companies. Therefore, someone in the Florida office may have a completely different experience in the Georgia office. I can say that the Georgia office is overall very good - supportive management that will have your back. They truly want you to stick around, so will do what it takes to make sure you're happy. Some pros: Decent PTO --I have 21 days, and it increases after 5 years. Little to no micro managing from upper management Fair amounts of training on all aspects of the job They're constantly looking for ways to improve and take your suggestions seriously Tremendous growth opportunities Meet and make good connections Management will push your client for raises and bonuses each year, which gives you incentive to stick around Monthly meetings with those in your position - it helps you share ideas and get closer with your co-workers in a normally independent job Management will terminate a relationship with a client if it's not beneficial to them or the manager to be there. This is one of their best traits - this ensures you don't get stuck at a terrible building. Managers and maintenance get a company paid iPhone They ask for their employee's feedback regularly
Cons
Benefits are so-so, healthcare is expensive Very little holidays (5 total) Technology and accounting very sub-par for this size of an organization Huge conglomerate company just trying to make money On call 24/7/365 (standard with this type of job, but it still sucks) High turnover Not fair treatment across buildings/clients, no consistency of salaries, bonuses, etc. Not enough upper management - I seldom talk to my manager since they're so busy.