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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      74% would recommend to a friend

      (2,365 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      2K reviews
      1.0
      May 3, 2024

      I just looked at my wrist I've got time today

      Portfolio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working on the Maryland side

      Cons

      Working with their Fairfax team. Upper Management can't even keep their own head on straight. This company stole overtime charges from me. Instead of getting support from upper Management, they're slowing you down because you constantly have to loop them in and catch them up. They're stretched so thin and they hate their lives as a result so they act like punks to the people who work their tails off for them. This creates a vicious cycle of people leaving the company, middle management acting like they weren't the problem, and them spending a couple of months blaming the person who left rather than looking in the mirror. Rinse and repeat. Benefits are garbage too, only better than one company in our industry.

      avatar
      FirstService Residential Response
      2y
      Thank you for your feedback. We are very disheartened to learn this information and we will be sure to escalate your feedback and insight to the Human Resources team and regional leadership team. All the best, - Kaitlin Buccheri, Communications and Engagement Manager
      4.0
      May 2, 2024

      Culture is driving force

      Assistant property manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people within the organization care about growth, want you to succeed and learn the job. If you ask a question, expect multiple colleagues to try and help you

      Cons

      The pay is lower than competition, the different platforms used have been changing frequently

      avatar
      FirstService Residential Response
      2y
      Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to effectively scale our processes and procedures and completely understand it can be challenging to navigate multiple platforms to find the one that works best for us! We appreciate hearing about your personal experience with us! - Kait, Communications and Engagement Manager
      3.0
      May 1, 2024

      Corporate Mentality with priority solely on the company

      Community association manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great time off schedule for managers. Up to date technology. Great company branding and presence.

      Cons

      Company model of shifting support department duties back onto the CAM. No company loyalty to employees. Long Term Senior employees discounted and phased out in lieu of newer less experienced employees. Presumedly for lower salary expectations. Executives do not exemplify the company core values they expect the staff to represent.

      avatar
      FirstService Residential Response
      2y
      Thank you for your honest feedback and for sharing with us some areas in which we can improve as a company. Wishing you all the best in your future endeavors. - Emily, National Director of Talent Acquisition
      Viewing 463 - 465 of 2,365 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.