employer cover photo
employer logo
employer logo

FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

74% would recommend to a friend

(446 total reviews)
avatar

David Diestel

87% approve of CEO

74% positive business outlook

Reviews by job title

446 reviews

Reviews about "Compensation"

Return to all reviews
2.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay was good, nice office, decent benefits.

Cons

Management doesn't listen, there is high turnover and heavy work loads, and lies about opportunities. We saw people who were promised promotions they deserved, then when time came, management added more stipulations and arbitrary items needed first. Committed managers are not treated how they should be, and managers who exhibit issues are given too many chances due to the inability to maintain and get new staff. Also, inspections. The work load is already too much, to add inspections to the plate is the worst thing about the company.

avatar
FirstService Residential Response
1y
Thank you for providing your feedback on your experience with us. We will be sure to pass along your feedback to the appropriate groups, as we are always focused on continuous improvement. - Emily, Global Director of Talent Acquisition
5.0
Jan 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Compensation, trust, support, technology, efficiency. I don't feel micro-managed and the company values family.

Cons

Benefits are a bit costly, not a lot of holidays off.

avatar
FirstService Residential Response
1y
It is gratifying to hear about positive experiences from our associates! We truly appreciate the time you took to give us this feedback and value you as a member of our team. Our values are the foundation that guides us, and we will strive for you to continue to experience these throughout your employment. All the Best! - Kaitlin Buccheri, Communications and Engagement Manager
4.0
Dec 26, 2024

It's fine!

Recommend
CEO approval
Business Outlook

Pros

Great benefits, steady schedule, fair pay, (mostly) competent coworkers

Cons

the responsibilities of this position vary depending on which building you're working in. For me, it's been a weird middle management situation where I get stuck with a lot of the tasks no one else wanted to do. Sometimes I am asked to do things where the person asking me to do it, could have done it in less time than it takes them to explain to me what to do. (if that makes sense) Also not very fun being micromanaged by the HOA. It is such a huge company that no matter how great of a job you do, you are basically just a number and replaceable. The health insurance is expensive.

avatar
FirstService Residential Response
1y
Thank you for sharing your experiences at FirstService Residential. We value your insights and continually strive to improve. We understand that responsibilities can vary slightly by building and are reviewing processes to ensure roles are well-defined and supported. Associate recognition is important to us, and we are committed to fostering a positive work environment. We will work on improving communication and streamlining processes to boost associate satisfaction. - Rachel M. Eibl | Vice President, Human Resources
Viewing 46 - 48 of 446 Reviews

Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.