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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

74% would recommend to a friend

(2,365 total reviews)
avatar

David Diestel

87% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
4.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good place to work with cooperation and trust to coworkers.

Cons

At times instructions falls through the cracks

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FirstService Residential Response
3w
Thank you for sharing your feedback and for being part of FirstService Residential for the past few years. We're glad to hear you're experiencing a strong sense of teamwork, trust, and cooperation among your colleagues. We also appreciate your feedback regarding communication. Clear and consistent communication is important to our success, and we're hoping some of the tools we have to help keep and hold notes from meetings and SOPs can be utilized by all our teams. Please feel free to reach out to your local HR representative or IT coordinator for recommendations on the best programs and technology we offer to help keep instructions and communications all in one place! Thank you for your contributions and for being part of our team. - Kaitlin Buccheri, Sr. Communications and Engagement Manager
4.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Usually low stress. Benefits are great for full-time. I get 3 weeks off pto plus a week for sick time and vacation time on holidays. I work at a residential building full of kind people who really care about me.

Cons

Tough schedule sometimes. I work evenings. Also, no room for big raises (I think this is due to the varying budgets of each building). The job itself can feel isolating sometimes. I am responsible for covering shifts if nobody else can, sometimes my manager expects me to find shift coverage when I am sick/on vacation, which is really unfortunate.

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FirstService Residential Response
3w
Thank you for sharing your feedback and for your years with FirstService Residential. We're glad to hear you value our benefits, PTO offerings, and the positive relationships you’ve built within your community. We appreciate your comments regarding scheduling, communication, and support. We understand the importance of feeling connected and supported, and we encourage ongoing conversations between associates and leaders to help ensure teams have the resources they need. If you feel you need further support communicating your needs, please be sure to reach out to your local HR team. Thank you for your dedication and contributions to our team! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
Viewing 511 - 513 of 2,365 Reviews

Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.