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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

74% would recommend to a friend

(2,365 total reviews)
avatar

David Diestel

87% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- Freedom to work how I saw fit - Great Pay - Supportive environment

Cons

- No help in my department as I was the only employee - Too much travel in personal vehicle

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FirstService Residential Response
4mo
Thank you for your feedback—we’re glad to hear you enjoyed the flexibility, pay, and supportive environment. We also appreciate you sharing your concerns, and we’ll continue working to ensure teams feel adequately supported and that travel expectations are balanced. Your insights help us improve, and we’re grateful for your time with us. - Kaitlin Buccheri, Communications and Engagement Manager
4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Improvements in technology. The company is investing in modern systems and support teams. Management supports employees and desires mutual success.

Cons

The industry is tough & requires honest work. Leadership resources can be stretched thin at times. Must be an independent thinker and problem solver.

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FirstService Residential Response
1mo
Thank you so much for this well rounded and robust review! We are currently actively taking strides in many of the areas you called out as opportunities and will pass on this feedback to the correct teams so we can continue to guide those initiatives appropriately. - Emily, Director of Talent Acquisition
5.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Benefits, Attentive Upper Management and HR

Cons

Difficulty with taking breaks due to workload

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FirstService Residential Response
5mo
Thank you for taking the time to share your feedback. We’re glad to hear that you value our benefits and feel supported by our leadership and HR teams We also appreciate your honesty regarding workload and the challenge of taking breaks. This is important feedback, and we recognize how essential rest and balance are to long-term well-being and performance. We are actively working with leaders and teams to better assess workloads, encourage break-taking, and identify opportunities to improve coverage and planning. Your input helps us continue to grow, and we appreciate you being part of that conversation. - Kaitlin Buccheri, Communications and Engagement Manager
Viewing 538 - 540 of 2,365 Reviews

Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.