Is FirstService Residential a good company to work for?

FirstService Residential has an overall rating of 3.8 out of 5, based on over 2,433 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 74% of employees would recommend working at FirstService Residential to a friend and 74% have a positive outlook for the business. The best reviews about FirstService Residential have been left by employees working as Licensed Community Association Manager (LCAM) , General Manager and Assistant General Manager .

Does FirstService Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstService Residential employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at FirstService Residential. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at FirstService Residential?

74% of FirstService Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstService Residential 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (121) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (33) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (22) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Good benefits and perks for meeting performance goals" ((in 133 reviews)); "Working alongside so many great people and building relationships through work and other company activities makes the environment so enjoyable." ((in 110 reviews)); "Work/life balance is good but the people are the BEST!" ((in 46 reviews)); "They give great training and development." ((in 46 reviews)); "Great company culture and core values" ((in 36 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 125 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 54 reviews)); "Salary is low for the average" ((in 45 reviews)); "Dismissive upper management." ((in 33 reviews)); "Long hours and demanding clients come with the territory." ((in 26 reviews))

What are employees saying about FirstService Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstService Residential layoffs and their outlook for job security at FirstService Residential in 2026.

What are the top reviewed FirstService Residential locations?

New York , Miami , Irvine , Dallas , Las Vegas , Hollywood , Atlanta , Houston , Chicago , Fort Lauderdale , Minneapolis , Dania Beach , San Francisco , Bloomington , Austin , Fairfax , Kansas City , Boca Raton , San Diego , Orlando , Eatontown , Charlotte , Philadelphia , Miami Beach , Scottsdale , Los Angeles , Tampa , Jacksonville , Plantation , Jersey City

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FirstService Residential

FirstService Residential reviews

3.8

74% would recommend to a friend

(2,365 total reviews)

David Diestel

87% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 1, 2025

Who would have thought property management was for me

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

After 7+ years in the advertising industry, I would have never guessed property management was the industry for me. Since joining FirstService, I have never felt more empowered and trusted to do my job. I love the collaboration I get with my team, and leadership is great as well.

Cons

I work for the corporate office, so I really can't think of any cons. I have the best team, and get a hybrid work schedule.

FirstService Residential Response

8mo

It is gratifying to hear about positive experiences from our associates! We truly appreciate the time you took to give us this feedback and value you as a member of our team. Our values are the foundation that guides us, and we will strive for you to continue to experience these throughout your employment. All the Best! - Kaitlin Buccheri, Communications and Engagement Manager

5.0

Sep 29, 2025

Great culture and very supportive

General manager

Recommend

CEO approval

Business Outlook

Pros

-Amazing culture -Helps anyways they can inside and outside of the organization -Amazing growth opportunities

Cons

They could be a little more transparent with any changes but for the most part they try to be as transparent as they can be. I know changes need to be handled delicately as there are a lot of people affected by them.

FirstService Residential Response

9mo

We are thrilled to hear that you've had the opportunity to experience our culture and positive work environment as that is something we strive for as an organization. Thank you for taking time to share your feedback and we love that you work here too! - Communications and Engagement Manager, Kaitlin Buccheri

5.0

Sep 26, 2025

Grateful to Be Part of FSR

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

I love working for FirstService! The onboarding process was smooth, and the onsite team provides excellent support. Corporate staff are also incredibly helpful. I have all the tools I need to succeed. Don’t be shy about asking questions, everyone is willing to help. The leadership team, from the General Manager to regional and corporate, is strong and supportive. I'm grateful for the opportunity to be part of this amazing team.

Cons

Pay structure varies by property.

FirstService Residential Response

9mo

We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Communications and Engagement Manager, Kaitlin Buccheri

Viewing 583 - 585 of 2,365 Reviews

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Who would have thought property management was for me

Great culture and very supportive

Grateful to Be Part of FSR

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