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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

74% would recommend to a friend

(2,357 total reviews)
avatar

David Diestel

86% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work is okay, people are okay

Cons

Not great but not bad

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FirstService Residential Response
4d
Thank you for taking the time to share your feedback. We're glad to hear you've had a positive experience with your work and colleagues. At FirstService Residential, we're committed to providing a supportive environment where associates can grow, collaborate, and make an impact! We appreciate your perspective and thank you for being part of our team. - Kaitlin Buccheri, Sr. Communications and Engagement Manager
4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Residents are generally nice and understanding.

Cons

Management can be disconnected for employees that don’t work during the weekdays.

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FirstService Residential Response
4d
Thank you for sharing your feedback and for being part of FirstService Residential! We're glad to hear you've had positive experiences with the residents you serve. We also appreciate your perspective regarding communication and connection with associates. We strive to provide resources, support, and communication channels that help keep all associates informed and engaged, regardless of their work schedule and strongly encourage you speak with your supervisor or perhaps your local HR team to discuss how you can access those resources when needed! Thank you for your contributions to our team! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
4.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers great benefits and fosters a positive culture that makes it an enjoyable place to work.

Cons

The only area that negatively impacted my experience was my relationship with my direct supervisor.

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FirstService Residential Response
4d
Thank you for sharing your feedback. We're pleased to hear that you enjoyed our benefits and positive culture during your time with FirstService Residential. We also appreciate your comments regarding leadership. We are committed to developing leaders who embody our values and support the success of their teams through ongoing training, feedback, and professional development. We will be sure to pass this feedback along to our local leadership team. Thank you for your contributions, and we wish you continued success in your future endeavors! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
Viewing 4 - 6 of 2,357 Reviews

Glassdoor has 2,425 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.