FirstService Residential reviews

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

One of the strongest aspects is the responsiveness from the head office staff and particularly the accounting department, which has consistently been helpful, efficient, and quick to respond to inquiries and operational matters. This level of support makes a significant difference in the day-to-day management experience. The security and cleaning teams also deserve recognition for their ongoing efforts in maintaining the property, supporting residents, and contributing to a safe and well-kept environment. Pros: • Responsive and supportive head office staff • Strong accounting team with fast follow-up • Professional security personnel • Reliable cleaning and maintenance coordination • Overall organized and service-oriented company