Is FirstService Residential a good company to work for?

FirstService Residential has an overall rating of 3.8 out of 5, based on over 2,435 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 74% of employees would recommend working at FirstService Residential to a friend and 74% have a positive outlook for the business. The best reviews about FirstService Residential have been left by employees working as Licensed Community Association Manager (LCAM) , General Manager and Assistant General Manager .

Does FirstService Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstService Residential employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at FirstService Residential. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at FirstService Residential?

74% of FirstService Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstService Residential 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (121) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (33) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (22) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Benefits are good for tickets and insurance" ((in 131 reviews)); "Working alongside so many great people and building relationships through work and other company activities makes the environment so enjoyable." ((in 101 reviews)); "Work/life balance is good but the people are the BEST!" ((in 52 reviews)); "Great Training" ((in 45 reviews)); "Great company culture and core values" ((in 35 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 125 reviews)); "Management is bad but can improve" ((in 101 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 57 reviews)); "Salary is low for the average" ((in 41 reviews)); "Poor leadership with no interest in employee development." ((in 35 reviews))

What are employees saying about FirstService Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstService Residential layoffs and their outlook for job security at FirstService Residential in 2026.

What are the top reviewed FirstService Residential locations?

New York , Miami , Irvine , Dallas , Las Vegas , Hollywood , Atlanta , Houston , Chicago , Fort Lauderdale , Minneapolis , Dania Beach , San Francisco , Bloomington , Austin , Fairfax , Kansas City , Boca Raton , San Diego , Orlando , Eatontown , Charlotte , Philadelphia , Miami Beach , Scottsdale , Los Angeles , Tampa , Jacksonville , Plantation , Jersey City

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FirstService Residential

FirstService Residential reviews

3.8

74% would recommend to a friend

(2,367 total reviews)

David Diestel

87% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jul 24, 2025

Reasonable Leadership

General manager

Recommend

CEO approval

Business Outlook

Pros

Great company overall, but you can be at the mercy of a client contract depending on the needs of the organization in being able to place you elsewhere

Cons

Experience can vary greatly depending on your leader

FirstService Residential Response

11mo

Thank you for taking a few minutes to share your experience with us! - Kaitlin Buccheri, Communications and Engagement Manager

5.0

Jul 21, 2025

Truly a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

We all know how corporate companies can be, but I was truly shocked and in awe of how much FirstService Residential stands out from the rest, especially with their associates. I waited a long while until I had enough time with the company to make my review, and my mind has not changed that from the moment I was hired. The CEO David Diestel truly cares for the company and its people, and all of the departments I've worked with including my own have been great to work with. People-centered values and care are really at their core and I hope it always remains like that.

Cons

I have not found any cons to working here yet.

FirstService Residential Response

11mo

We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Communications and Engagement Manager

1.0

Jul 14, 2025

Poorly ran company

Finance

Recommend

CEO approval

Business Outlook

Pros

Company has no cons .

Cons

A very long list of negative things.

FirstService Residential Response

11mo

Our leadership takes your concerns seriously and appreciates the feedback. FirstService Residential is dedicated to helping employees reach their professional goals within a culture of respect, collaboration, and curiosity. Please reach out to your manager or HR with any further comments, concerns, or suggestions. - Emily, Global Director of Talent Acquisition

Viewing 607 - 609 of 2,367 Reviews

Jobs at FirstService Residential

North Miami Beach, FL

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Ratings by category

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Reasonable Leadership

Truly a great place to work

Poorly ran company

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