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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

74% would recommend to a friend

(2,359 total reviews)
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David Diestel

86% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Some great people also work here.

Cons

I have been working for FSR for several months now. In my experience, the company takes advantage of immigrant workers and pressures them to do tasks outside the scope of their job descriptions. Many immigrants feel they have no choice but to comply because they want to remain in the country. The company does not provide RRSPs, dental care, vision care, prescription coverage, or fuel reimbursement or better pay. Even the pay is below the standards. I was also pressured to get a car for work purposes (travel for company work from one location to another during office hours), and I ended up having to purchase one at my own expense, in addition to other costs. My contract didnt state i needed to get a car. Some of us genuinely feel aligned to work but it is sometimes few people in the management which ruin the corporation and culture. Moreover, there is a pay disparity. A colleague I am in touch with within the company, who is handling 50 units and has the same level of experience as I do, is being paid more than I am and is not required to have a car. I am handling more units getting paid less and having a car for the company work. why? If these things had been clarified in advance, I would not have joined and would have accepted another offer I had from a different company. I was not able to do that later. You have no idea what is happening inside the company. To be very specific, people such as Property Managers, HRs and higher-ups (god knows who else) are receiving benefits like fuel reimbursement, RRSPs, dental, vision, etc. It’s one company, but there are different policies for employees. How is that justified? You don’t feel entitled when everyone in the company is treated the same. The thought of not getting anything stems when you ask people around and see how are contracts different.

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FirstService Residential Response
6mo
Thank you for your feedback. While we are sad to hear about your experience, we will escalate your concerns to local and regional leadership. - Emily, Global Director of Talent Acquisition
5.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company overall. Good work life balance

Cons

Not much communication especially with management

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FirstService Residential Response
6mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience with work-life balance and your time with our company. We also appreciate your input on communication and are continually working to strengthen consistency and connection across teams. Feedback like yours helps us improve and better support our associates! - Kaitlin Buccheri, Communications and Engagement Manager
3.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great location near the skytrain. People working there are generally nice and treat you well.

Cons

The pay was absurdly low. Not much room for career advancement

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FirstService Residential Response
6mo
Thank you for your honest feedback and for sharing with us some areas in which we can improve as a company. Wishing you all the best in your future endeavors.- Emily, Global Director of Talent Acquisition
Viewing 73 - 75 of 2,359 Reviews

Glassdoor has 2,427 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.