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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,359 total reviews)
      avatar

      David Diestel

      86% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      2K reviews
      3.0
      Nov 30, 2025

      Too much work for pay

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great schedule and off every holiday

      Cons

      Too much work and favoritism

      avatar
      FirstService Residential Response
      6mo
      Thank you for your feedback. We will review your comments internally to identify any areas where we can improve. - Emily, Global Director of Talent Acquisition
      1.0
      Nov 20, 2025

      Unfortunate

      Grounds/maintenance worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to take paid time off.

      Cons

      Overworked. Talked down to. Lied to about how wage increases work. Constantly having to do the manager's job for him. Little to no communication from Management unless I initiate it myself. Additional responsibilities added to our workload without compensating us more.

      avatar
      FirstService Residential Response
      5mo
      Thank you for sharing your feedback. We’re glad you appreciate the flexibility of our PTO policy, and we also take seriously your concerns regarding workload, communication, and compensation. We continuously review our processes and strive to provide fair treatment, clear communication, and opportunities for growth for all associates. Feedback like yours is important as we work to improve the employee experience and ensure our teams feel supported and valued. - Kaitlin Buccheri, Communications and Engagement Manager
      5.0
      Nov 19, 2025

      Good Company

      Portfolio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great support overall. Lots of resources to help the CAM. The quality of the portfolios are very good.

      Cons

      Lack of a true work culture. Portfolio managers hardly get any real recognition from upper management in comparison to their onsite employees.

      avatar
      FirstService Residential Response
      6mo
      Thank you for taking a few minutes to share your positive experience with us! - Emily, Global Director of Talent Acquisition
      Viewing 82 - 84 of 2,359 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,427 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.