employer cover photo
employer logo
employer logo

FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,359 total reviews)
avatar

David Diestel

86% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good PTO, good systems, large company

Cons

Nothing consistent, poor training, too many chiefs, too many emails

avatar
FirstService Residential Response
9mo
We hope that every associate has a positive experience with FirstService Residential but realize that there are circumstances where this may not happen. We apologize that your experience has not reflected the positive culture to which we strive. Thank you for your feedback, as the only way we can improve is to hear honest comments from our associates. - Emily, Global Director of Talent Acquisition
5.0
Sep 15, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Supportive leadership team and room to grow. The company was investing in new technologies to improve. There were regular employee events and a beautiful office in downtown Vancouver.

Cons

Some times of the year could be really busy

avatar
FirstService Residential Response
9mo
Thank you for providing feedback on your experience with FirstService Residential. We are happy to hear that you enjoyed your time with our company. We wish you all the best in your future endeavors! - Emily, Global Director of Talent Acquisition
1.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are competitive within the industry.

Cons

If you enjoy getting bullied out of your job then this is the place for you! I have never been in a position, until this job, where I witnessed upper management call staff working under them, mocking and and talking poorly about other staff members. When you complain to HR, you will get fired. If you don't complain and endure the bullying from fellow team members, you will get thrown under the bus for things you didn't do. When you stand up for yourself, you get told by your supervisor 'if you don't like it, then just quit'. There is absolutely no employee recognition either. Worked there for multiple years and only one small raise, less than the cost of living yearly increase. Absolutely no room for growth or promotions within the investment properties side of the company.

avatar
FirstService Residential Response
9mo
Thank you for your feedback. While we are sad to hear about your experience, we will escalate your concerns to local and regional leadership. - Emily, Global Director of Talent Acquisition
Viewing 118 - 120 of 2,359 Reviews

Glassdoor has 2,427 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.