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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      74% would recommend to a friend

      (2,365 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Mar 15, 2019

      Exceptional Company... they truly invest in every person working here!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Passionate Leadership invests in tools, funding and programs to continue to develop everyone on the teams. Knowledge of the HOA and Property Management business and commitment to improving the residential areas of Nevada are far beyond other HOA Management companies. Generous PTO, internal transfer opportunities and flexibility in responsibilities keep me coming back every day! Global Service Standards, FirstCall and Culture Shaping all match my personal integrity which is why I found it easy to join and stay here.

      Cons

      Community Management requires thick skin as not everyone is as excited about their HOA Management company as I am! While the response to resume is quick, interviews can take longer than most but they are truly quality interviews and they make sure you are the right fit for the Company.

      1.0
      Mar 8, 2019

      Unsupportive, Mediocre Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to work from home/flexible schedule if you are in an office job.

      Cons

      Very “top-down” approach: associate-level employees don’t matter and are forced to work long hours with substandard pay. It doesn’t matter whether you are in an office job or a sited role, they don’t care about you. As someone mentioned in an earlier review, you are there to make them money. There are few if any opportunities for advancement. The only way to advance is to leave the position. Management makes decisions without consulting their employees or seeking their feedback. There is a high turnover rate so be prepared to be saddled with more work than you are able to cope with. A lot of your happiness depends on office politics and your ability to make friends with the right people in management. Management definitely plays favourites.

      3.0
      Mar 7, 2019

      Office Politics and growth based on who you know

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice co workers, nice management but very limited.

      Cons

      High turnover. Not great pay and horrible bonus structure. No incentive for hourly employees.

      Viewing 1852 - 1854 of 2,365 Reviews
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      ReviewsFirstService Residential reviews

      Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.