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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

74% would recommend to a friend

(2,365 total reviews)
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David Diestel

87% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Feb 8, 2019

RUN

Recommend
CEO approval
Business Outlook

Pros

Good health and holiday benefits

Cons

Cult-like organization with a "mean-girls" management team that likes to micro-manage then drop the ball and throw you under the bus when they do!

1.0
Feb 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired, easy to move up, as long as your work gets done there's no accountability so if you're salaried you can come and go as you please. Will pay for certifications as long as you pass on the first try. Company retreats are somewhat fun. COL raises every year provided your manager sees fit to do so.

Cons

Benefits are subpar, PTO is skimpy, management will take forever to fix problems (if they ever do) at corporate so if you're onsite and dealing with bad accounting, bad HR, etc. good luck. BoDs are allowed to do whatever they want, abuse and berate you, and you'll have no backup from management. Oh, and they will get away with paying you as little as possible. Onsite associates are second-class citizens to those working in the corporate office and miss out on 'summer fridays', ice cream socials, holiday parties, and other perks because they aren't told in advance.

5.0
Feb 7, 2019
Recommend
CEO approval
Business Outlook

Pros

This company has been around a long time and is definitely the industry leader. The tools are provided to do your job and do it well. There is ongoing training both online and in person monthly- as an employee you just have to utilize it. They do a feedback survey and really try to improve our experience, obviously things cannot change over night though. There are a bunch of company events that try to help bring associates together and also encourage taking time away from our desks. We meet daily which also brings us together as a team. There are annual increases and performance reviews, this is aside from promotional increases which I see all the time. Yes, there is turnover but this is in the industry. I am amazed by how many people come back to FSR though. People come back!

Cons

The overall culture of the organization is great, however I have noticed it is inconsistent. Culture is driven by leaders though. I have noticed that slowly management has made leadership changes that have only been better for the organization, but specifically the client accounting and property management teams.

Viewing 1861 - 1863 of 2,365 Reviews

Glassdoor has 2,433 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.