Is FirstService Residential a good company to work for?

FirstService Residential has an overall rating of 3.8 out of 5, based on over 2,429 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 75% of employees would recommend working at FirstService Residential to a friend and 74% have a positive outlook for the business. The best reviews about FirstService Residential have been left by employees working as Licensed Community Association Manager (LCAM) , General Manager and Assistant General Manager .

Does FirstService Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstService Residential employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FirstService Residential. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at FirstService Residential?

75% of FirstService Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstService Residential 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (121) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (32) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (22) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Benefits are good for tickets and insurance" ((in 124 reviews)); "Working alongside so many great people and building relationships through work and other company activities makes the environment so enjoyable." ((in 105 reviews)); "Great team and people to work with" ((in 50 reviews)); "Work/life balance is good but the people are the BEST!" ((in 47 reviews)); "Great training" ((in 43 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 127 reviews)); "Management is bad but can improve" ((in 97 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 56 reviews)); "Salary is low for the average" ((in 40 reviews)); "Dismissive upper management." ((in 33 reviews))

What are employees saying about FirstService Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstService Residential layoffs and their outlook for job security at FirstService Residential in 2026.

What are the top reviewed FirstService Residential locations?

New York , Miami , Irvine , Dallas , Las Vegas , Hollywood , Atlanta , Houston , Chicago , Fort Lauderdale , Minneapolis , Dania Beach , San Francisco , Bloomington , Austin , Fairfax , Kansas City , Boca Raton , San Diego , Orlando , Eatontown , Charlotte , Philadelphia , Miami Beach , Scottsdale , Los Angeles , Tampa , Jacksonville , Plantation , Jersey City

Skip to content Skip to footer

Notifications

FirstService Residential

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,361 total reviews)

David Diestel

86% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.7

Senior management

3.7

Career opportunities

3.6

Compensation and benefits

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Apr 24, 2025

No Growth

Ar coordinator

Recommend

CEO approval

Business Outlook

Pros

Every day is the same

Cons

The AR department is made up of 4 teams and there is no growth structure. They make it so they can bounce you around to any team with no pay raise, even if it comes with more responsibilities. If you want to get promoted you have to wait for someone to retire

FirstService Residential Response

Thank you for taking the time to share your feedback about your experience at FirstService Residential. We also want to thank you for your comments regarding growth and development opportunities. While we are proud of the positive feedback we've received from many team members on this topic, we understand that experiences can vary. We take your input seriously and are always looking for ways to improve, your feedback will certainly be shared with our leadership teams. Wishing you continued success in your next steps. - Kaitlin Buccheri, Communications and Engagement Manager

2.0

Apr 23, 2025

anyone is expendable, hard to trust in work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pto after your first year

Cons

If you get hurt they will make your life hell. No concern for employees in that area. You will go through pure hell. They rather do that then follow through and just do right. May not be good for a long term job.

FirstService Residential Response

Thank you for providing your feedback on your experience with us. We will be sure to pass along your feedback to the appropriate groups, as we are always focused on continuous improvement. - Emily, Global Director of Talent Acquisition

5.0

Apr 23, 2025

Outstanding Culture

Executive director

Recommend

CEO approval

Business Outlook

Pros

Culture and senior executives along with all resources readily available to assist

Cons

Have not found one yet

FirstService Residential Response

Thank you for sharing your feedback! We are thrilled that you chose FirstService Residential as the place to grow your career and we hope that your experience here continues to be amazing. - Emily, Global Director of Talent Acquisition

Viewing 190 - 192 of 2,361 Reviews

Jobs at FirstService Residential

Front Desk Associate (Overnight)

Full-Time Front Desk (Weekends/ 1st & 2nd shifts/ Some Overnights/ WPB)

Front Desk Staff (Overnight)

Overnight Front Desk Staff

FirstService Residential reviews FAQs

Reviews FirstService Residential reviews

FirstService Residential

FirstService Residential reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No Growth

anyone is expendable, hard to trust in work environment

Outstanding Culture

Jobs at FirstService Residential

FirstService Residential reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

FirstService Residential reviews FAQs

Jobs at FirstService Residential