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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,361 total reviews)
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David Diestel

86% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
5.0
May 23, 2023
Recommend
CEO approval
Business Outlook

Pros

I have worked at FirstService Residential (FSR) for 4 years and can honestly say that it is an amazing place to work. I originally started in this company as an On-Call Concierge on our Property Services side of the company. I quickly fell in love with the culture and brand. After about 7 months I was promoted to a live-in Building Manager in our Investment Properties side of the company. I gained many valuable skills while being taught that side of the industry. FSR is also paying for my education to get my Property Management License. One thing I love about the culture at FSR is their investment in their own employees. They genuinely care and strive to create a great place to work. After 2 years in our Investment Properties division, I was promoted to an Area Manager back in our Property Services division. I am currently still serving in this role. My direct supervisor is amazing and has been a huge mentor for my professional development. I would highly recommend this company to anyone.

Cons

Nothing of note to share here.

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FirstService Residential Response
3y
Thank you for sharing your experience with our team. We really appreciate your review! Investing in our people, and supporting the growth of our internal talent is a priority for us and we will absolutely continue this moving forward.
3.0
May 12, 2023

Poor structural

Recommend
CEO approval
Business Outlook

Pros

Nice coworkers, flexible schedules, reimbursement for tuition

Cons

Poor management structure, bad compensation packages

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FirstService Residential Response
2y
Thank you for the feedback. We are sorry to hear that your experience has been less than positive as we strive to embody our culture of building great relationships. We appreciate your time and comments to assist us in making changes for the future.
5.0
May 6, 2023
Recommend
CEO approval
Business Outlook

Pros

- Make great connections, especially if u’re going into property management - Always something new to learn - There’s always room for growth and advancing your career - Great company culture and core values - Upper & middle management are very supportive

Cons

Can’t think of any at all

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FirstService Residential Response
3y
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to effectively scale our processes and procedures for the benefit of our associates. We appreciate hearing about your personal experience with us!
Viewing 2173 - 2175 of 2,361 Reviews

Glassdoor has 2,429 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.