Is FirstService Residential a good company to work for?

FirstService Residential has an overall rating of 3.8 out of 5, based on over 2,427 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 75% of employees would recommend working at FirstService Residential to a friend and 74% have a positive outlook for the business. The best reviews about FirstService Residential have been left by employees working as Licensed Community Association Manager (LCAM) , General Manager and Assistant General Manager .

Does FirstService Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstService Residential employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FirstService Residential. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at FirstService Residential?

75% of FirstService Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstService Residential 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (121) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (32) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (22) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Good benefits with a healthcare company that is very common" ((in 126 reviews)); "Many of the support/heart of house team members are great people and are passionate about what they do." ((in 107 reviews)); "Work/life balance is good but the people are the BEST!" ((in 46 reviews)); "Great team and people to work with" ((in 44 reviews)); "Great company culture and core values" ((in 35 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 128 reviews)); "Management is bad but can improve" ((in 96 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 55 reviews)); "No training and help from previous employees." ((in 44 reviews)); "Salary is low for the average" ((in 39 reviews))

What are employees saying about FirstService Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstService Residential layoffs and their outlook for job security at FirstService Residential in 2026.

What are the top reviewed FirstService Residential locations?

New York , Miami , Irvine , Dallas , Las Vegas , Hollywood , Atlanta , Houston , Chicago , Fort Lauderdale , Minneapolis , Dania Beach , San Francisco , Bloomington , Austin , Fairfax , Kansas City , Boca Raton , San Diego , Orlando , Eatontown , Charlotte , Philadelphia , Miami Beach , Scottsdale , Los Angeles , Tampa , Jacksonville , Plantation , Jersey City

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,359 total reviews)

David Diestel

86% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,359 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews

5.0

May 17, 2021

Amazing Leadership

Building manager

Recommend

CEO approval

Business Outlook

Pros

In my 3 years with FSR Property services, I have felt immense support, personal interest and care from VP of property services. This kind of leadership trickles down to the area managers as myself and my staff can all attest to. We are always given the proper tools, guidance, and support to succeed. I personally have never felt like i was just a number in a giant machine. FSR has made me feel like an important pillar in the support of the company! I would highly recommend anyone that is looking for a good workplace to really call home, come to FSR and stay!

Cons

Every work place has its Cons, but I honestly cant really think of anything big from my perspective. If I'm being completely honest, the employee benefits could be a bit better, and I know that Management has been working on that, so I am greatful.

FirstService Residential Response

5y

Thank you for this amazing review! We are very pleased to hear of your positive experience working with FirstService Residential. We definitely agree that support, proper guidance and tools are the key to success. Thank you for being a part of the team!

5.0

May 13, 2021

Right choice!

Management

Recommend

CEO approval

Business Outlook

Pros

- amazed by the great onboarding process - supportive manager - team is great - everybody is very helpful

Cons

There are no cons so far.

FirstService Residential Response

5y

We are so pleased to hear your feedback on the on-boarding process, supportive managers, and our team. Thanks for this glowing review and thank you for being a part of the team!

5.0

May 6, 2021

Team Work

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

There is a lot of team work and cross-departmental teams for any changes to processes. The leadership team is very active and training is wonderful. Lots of opportunities for growth. I have recommended to friends to work here.

Cons

No cons as of yet

FirstService Residential Response

5y

Thank you so much for taking the time to write a review. We definitely agree that team-work and collaboration are the keys to success, and it's wonderful to hear about your experience.

Viewing 2266 - 2268 of 2,359 Reviews

Jobs at FirstService Residential

Overnight Front Desk Staff

Front Desk (Overnight)

Overnight Parking Attendant