Is FirstService Residential a good company to work for?

FirstService Residential has an overall rating of 3.8 out of 5, based on over 2,429 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 75% of employees would recommend working at FirstService Residential to a friend and 74% have a positive outlook for the business. The best reviews about FirstService Residential have been left by employees working as Licensed Community Association Manager (LCAM) , General Manager and Assistant General Manager .

Does FirstService Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstService Residential employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at FirstService Residential. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at FirstService Residential?

75% of FirstService Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstService Residential 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at FirstService Residential?

Community Manager (121) , Concierge (95) , Property Manager (87) , Administrative Assistant (84) , Manager (50) , General Manager (46) , Assistant Property Manager (38) , Community Association Manager (38) , Front Desk Receptionist (32) , Front Desk Associate (31) , Regional Director (31) , Portfolio Manager (28) , Assistant Community Manager (25) , Maintenance Technician (22) , Assistant Manager (21)

What are the pros of working at FirstService Residential according to real employee reviews?

"Good benefits with a healthcare company that is very common" ((in 131 reviews)); "Many of the support/heart of house team members are great people and are passionate about what they do." ((in 109 reviews)); "Work/life balance is good but the people are the BEST!" ((in 48 reviews)); "Great team and people to work with" ((in 46 reviews)); "Great work environment and accountability." ((in 35 reviews))

What are the cons of working at FirstService Residential according to real employee reviews?

"low pay and boring work" ((in 126 reviews)); "Management is bad but can improve" ((in 96 reviews)); "One admin assistant for the entire managerial team means that managers have spend a lot of time on basic tasks like filing and data entry." ((in 56 reviews)); "Salary is low for the average" ((in 44 reviews)); "No training and help from previous employees." ((in 42 reviews))

What are employees saying about FirstService Residential layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstService Residential layoffs and their outlook for job security at FirstService Residential in 2026.

What are the top reviewed FirstService Residential locations?

New York , Miami , Irvine , Dallas , Las Vegas , Hollywood , Atlanta , Houston , Chicago , Fort Lauderdale , Minneapolis , Dania Beach , San Francisco , Bloomington , Austin , Fairfax , Kansas City , Boca Raton , San Diego , Orlando , Eatontown , Charlotte , Philadelphia , Miami Beach , Scottsdale , Los Angeles , Tampa , Jacksonville , Plantation , Jersey City

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,361 total reviews)

David Diestel

86% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,361 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews

5.0

Feb 6, 2025

Working at First Service

Ar collections coordinator

Recommend

CEO approval

Business Outlook

Pros

Small office, nice co-workers and great environment

Cons

Pay is not as great as I would have expected.

FirstService Residential Response

1y

We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication. Please continue to share your feedback with your local leadership team and Human Resources especially! - Kait Buccheri, Communications and Engagement Manager

5.0

Feb 4, 2025

Healthy culture and employee appreciation

Sr. manager, learning and development

Recommend

CEO approval

Business Outlook

Pros

Having been with FirstService Residential for over three years, I can confidently say it’s a rewarding place to work. The company fosters a positive, inclusive culture where employees are valued and encouraged to grow professionally. Leadership is supportive, providing ample opportunities for development and recognition. The genuine appreciation for hard work sets FirstService Residential apart, making it a fulfilling place to build a career. I look forward to continuing my journey with a company that truly invests in its people.

Cons

None to share at this time.

FirstService Residential Response

1y

We are thrilled to hear that you've had the opportunity to experience our culture and positive work environment as that is something we strive for as an organization. Thank you for taking time to share your feedback! - Kait Buccheri, Communications and Engagement Manager

3.0

Feb 4, 2025

Good Company

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good Company to work for

Cons

Compensation is low compare to market standard

FirstService Residential Response

1y

We appreciate the time you took to write us a thoughtful review. We're always looking for ways to improve, especially as we grow, so we genuinely appreciate your feedback. - Emily, Global Director of Talent Acquisition

Viewing 244 - 246 of 2,361 Reviews

Jobs at FirstService Residential

Full-Time Front Desk (Weekends/ 1st & 2nd shifts/ Some Overnights/ WPB)

Hilton Head Island, SC

Overnight Front Desk Staff