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FirstService Residential

Engaged Employer

FirstService Residential reviews

3.8

75% would recommend to a friend

(2,361 total reviews)
avatar

David Diestel

86% approve of CEO

74% positive business outlook

FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Dec 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of support. Opportunities for growth. Great tenure in leadership. Strong company culture.

Cons

With many companies, it would be helpful to have more competitive salaries in certain roles.

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FirstService Residential Response
1y
Thank you for taking time to leave us a review! We are so happy to hear that you've had a positive experience with us! We hope your experience here continues to be amazing. Wishing you the best! - Emily, Global Director of Talent Acquisition
2.0
Dec 19, 2024

Lots of Changes - Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of employees with shared experiences and common interests. I've met some great people at the company and am still friends with many. Also, the expectations for my job were fairly low, so work life balance was good in that sense.

Cons

The CEO is restructuring and laying off employees. Due to the layoffs, employee morale appears low among those I've kept in touch with. There was no announcement as to why, so can only assume it's to reduce cost and increase profitability and stock price. It's a big company and I witnessed corporate politics and "left arm doesn't know what the right arm is doing" frequently. Doing a good job can be secondary to who you know, in my experience. Also, leadership makes decisions that seem disconnected from the challenges employees were facing, based on what I observed. Leaders who I would joke around with and go to lunch with regularly suddenly turn their back and pretend they never knew you when David initiates a layoff in your department. They're always hiring, which could raise some questions about employee turnover. Last, my salary was approx. 20% lower than what I'm seeing in the job market currently.

5.0
Dec 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Everyone from the President to the different departments are great people to work with and really work well as a team. They genuinely care about their employees. Lots of opportunities to volunteer as well.

Cons

None that I can think of.

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FirstService Residential Response
1y
Thank you for your feedback and for being a valued member of our team. We are pleased to know that you appreciate the culture at FirstService Residential. We aim to maintain a supportive and collaborative work environment. Your input on the morning meetings is noted, and we will consider it as we refine our communication strategies. We appreciate your valuable input. - Rachel M. Eibl | Vice President, Human Resources
Viewing 271 - 273 of 2,361 Reviews

Glassdoor has 2,429 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.