Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      3.8

      75% would recommend to a friend

      (2,361 total reviews)
      avatar

      David Diestel

      87% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.7

      Senior management

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      FirstService Residential has an employee rating of 3.8 out of 5 stars, based on 2,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstService Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jun 11, 2023

      Upper management in a cloud

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      People you work with day-to-day. Health benefits.

      Cons

      Upper management decisions based on their bonus pay. Makes promises to clients that are unattainable from a management perspective. Do not appreciate constructive input that would benefit both clients and FirstService. If you have no career goals, it can be a decent place to earn a check. For growth and advancement, look elsewhere.

      avatar
      FirstService Residential Response
      3y
      Thank you for providing your feedback on your experience with us. We will be sure to pass along your feedback to the appropriate groups, as we are always focused on continuous improvement.
      2.0
      Jun 9, 2023

      Where your career goes to die

      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary benefits team training good communities

      Cons

      Awful organization. No trust in their employees. Hire regionals who are not overly experienced but crack a whip of unattainable expectations. Managers are overloaded with rules and paperwork upon paperwork. Yes it stretches you to grow so that you can take that and get the heck out!

      avatar
      FirstService Residential Response
      3y
      Thank you for the feedback. We are sorry to hear that your experience was less than positive as we strive to embody our culture of building great relationships. We appreciate your time and will use your comments to make positive changes. All the best.
      2.0
      May 30, 2023

      Customer Service Representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training for almost four weeks.

      Cons

      You learn a lot, however, after training, it feels like you are just a number there. It really messes with your mental strength with all the attitude you get from customer and you can’t vent to management because they never answer. Calls are back to back I couldn’t even go to the bathroom and couldn’t have lunch.

      Viewing 283 - 285 of 2,361 Reviews
      Related searches: FirstService Residential jobs | FirstService Residential salaries | FirstService Residential benefits | FirstService Residential interviews
      ReviewsFirstService Residential reviews

      Glassdoor has 2,429 FirstService Residential reviews submitted anonymously by FirstService Residential employees. Read employee reviews and ratings on Glassdoor to decide if FirstService Residential is right for you.